Hostel Support Worker - Days

LLOYD'S REGISTER INTERNATIONAL; Bognor Regis; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Healthcare and wellbeing support

Pension scheme (5% employer contrib)

25 days holiday + bank holidays

Job summary

Stonepillow in Bognor Regis is seeking a Hostel Support Worker to provide engagement and signposting to homeless adults. You will use individualised support plans, brief interventions and group work to improve housing, health and wellbeing.

The role involves on-site work in a 37.42-hour rota system (7.45am–4.15pm or 11.30am–8.00pm), with a permanent post and a maternity coverage temporary role. Closing date 15 September 2026.

Responsibilities

• Manage case allocation of clients.
• Conduct case management reviews which involve undertaking risk assessments
• Actively engage with clients on a weekly basis in key work sessions to improve client outcomes ensuring clear boundaries are adhered to.
• Promote clients' independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation. This is achieved by supporting and encouraging clients to maintain a clean and safe physical environment and offering advice where needed to promote lifestyle skills such as cleaning, laundry, cooking and self-care.
• Managing and deescalating any disputes or emergencies recording incident reports.

Job description

Hostel Support Worker - Days

Salary: £24,733 per annum

Location: Bognor Regis

Contract: Permanent

Hours: Full Time - 37.42 hours - working on a rota - 4 shifts on/2 shifts off combination of 7.45am- 4.15pm and 11.30am-8.00pm shifts

Closing: 15 September 2026

We are recruiting for a two Hostel Support Workers (one role is permanent, one role is temporary maternity cover)

Stonepillow supports and empowers homeless and vulnerable people to achieve sustainable independence and wellbeing and make positive changes in their lives.

Your role will be to support homeless adults who may be experiencing a number of complexities including mental health and substance misuse issues. The aim of the role is to support and signpost clients into services that will improve their housing, health and wellbeing while improving the client's quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain clients' trust, striving to provide the best possible service levels at all times.

Working as part of a team as well as independently, the successful candidate will have good verbal and written communication skills with the ability to motivate, engage and inspire including the initiative to be able to deal with challenging situations in a calm and effect manner.

Role Duties

• Manage case allocation of clients.


• Conduct case management reviews which involve undertaking risk assessments


• Actively engage with clients on a weekly basis in key work sessions to improve client outcomes ensuring clear boundaries are adhered to.


• Promote clients' independence and meaningful community presence prepare them for independent living so they are ready to transfer to alternative accommodation. This is achieved by supporting and encouraging clients to maintain a clean and safe physical environment and offering advice where needed to promote lifestyle skills such as cleaning, laundry, cooking and self-care.


• Managing and deescalating any disputes or emergencies recording incident reports.

The benefits of working at Stonepillow:

• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling


• A medical cashback scheme and retail discounts


• Stakeholder pension, employer contribution of 5%


• 25 days holiday plus bank holidays (pro rata)

We reserve the right to close this vacancy early if a high volume of applications have been received.

Early applications are encouraged; interviews will commence before the closing date if suitable candidates are identified

Stonepillow is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.

• Please view the Hostel Support Worker JD document