Host / Receptionist

Daphne's; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a distinguished establishment in the Chelsea & South Kensington restaurant scene as a receptionist or host. This full-time role emphasizes excellent communication and organizational skills, ensuring guests receive unparalleled hospitality. Enjoy generous benefits, including discounts, paid overtime, and opportunities for progression within the group.

Benefits

Generous discount off your bill

Opportunities for progression

Paid overtime

28 days holiday

Recommend a friend scheme

Access to discounts on gym memberships

Reward programs and staff recognition

Qualifications

• Previous experience as a receptionist, host, or Maître D’ in a restaurant or hospitality setting.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations and ensure efficient table assignments.
• Coordinate with the service team for seamless dining experiences.

Skills

Communication

Organizational Skills

Multitasking

Tools

Open Table

Seven Rooms

Job description

Key Responsibilities:

1. Greet and welcome guests with warmth and professionalism.
2. Manage reservations, ensuring accurate and efficient table assignments.
3. Experience with Open Table and/or Seven Rooms.
4. Coordinate with the service team to ensure a seamless dining experience.
5. Answer phone calls and inquiries, providing information and assistance.
6. Maintain the reception area, keeping it clean and organized.
7. Uphold the highest standards of service and guest satisfaction.

Requirements:

1. Previous experience as a receptionist, host, or Maître D’ in a restaurant or hospitality setting.
2. Experience with either Open Table or Seven Rooms.
3. Excellent communication and interpersonal skills.
4. Strong organizational skills and attention to detail.
5. Ability to multitask in a fast-paced environment.
6. Positive and friendly demeanor.

Benefits:

1. Generous discount off your bill (including drinks) when dining in any of our restaurants across the Group.
2. Opportunities for progression within the Group.
3. Paid overtime.
4. 28 days holiday, increasing with length of service up to 5 extra days.
5. Recommend a friend scheme with bonuses per referral.
6. Access to discounts on gym memberships, travel, online shopping, gadgets, and more.
7. Reward programs, long service awards, staff recognition, and incentives.

Additional Information:

Join our team and be part of a distinguished establishment committed to delivering unparalleled hospitality. We promote an inclusive working environment where equal opportunity and diversity are valued and encouraged.

Job Details:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: from £18 hourly
• Starting time: Immediate start!

About Daphne's:

Daphne’s continues to shine as a leader in the Chelsea & South Kensington restaurant scene.