Host - Bank

TN United Kingdom; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading health provider is seeking waiting on staff to enhance the dining experience for residents at a luxury retirement village. This role involves serving meals, maintaining cleanliness, and providing excellent customer service, ensuring residents receive dignified attention during mealtimes.

Qualifications

• Experience in customer service, preferably in catering or kitchen roles.
• Ability to maintain a clean, orderly, safe, and sanitary environment.

Responsibilities

• Setting up tables and serving meals in the restaurant and café.
• Preparing trays and providing room service to residents.
• Ensuring the restaurant and café meet high standards of cleanliness.

Skills

Communication

Customer Service

Teamwork

Job description

Social network you want to login/join with:

£11.60 per hour - Paid breaks

Bank - Flexible with hours worked, picking up shifts to suit your availability

We make health happen

At Bupa, we offer essential support when it matters most. Richmond Villages Cheltenham provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10.

Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalized attention, promotes social interaction, and contributes to overall well-being.

You’ll help us make health happen by:

1. Setting up tables in the restaurant and café
2. Serving in the restaurant and café at mealtimes
3. Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
4. Serving drinks at the bar as required (only applicable to applicants over 18 years old)
5. Ensuring that the restaurant and café are tidy and meet all high standards
6. Keeping the kitchen area clean and tidy at all times

You may also be asked to support other areas as required, such as serving meals to or removing trays from residents' rooms, restocking resident’s personal kitchens, or delivering refreshments to other locations in the village.

Key Skills / Qualifications needed for this role:

You are a person who cares deeply for others and is driven to make a significant impact on people's lives. With your background in customer service, and potentially some experience in catering or kitchen roles—though not essential as training is provided—you excel in communication. You thrive in a team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in maintaining a clean, orderly, safe, and sanitary environment.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.