Host

Hard Rock International; Greater London; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for work-life balance

Job summary

A global entertainment and hospitality company in Greater London is looking for a Host. The ideal candidate will be responsible for greeting guests, ensuring their satisfaction, and maintaining a clean and organized waiting area. Responsibilities also include assisting servers and creating memorable experiences. A positive attitude and ability to work in a fast-paced environment are essential for this role, along with adhering to uniform and safety standards.

Qualifications

• Must perform duties requiring bending, reaching, and standing for long periods.
• Ability to follow uniform guidelines and safety standards.
• Strong organizational skills and sense of urgency.

Responsibilities

• Greet and seat guests at the door.
• Maintain a clean waiting area and assist servers.
• Create memorable experiences for guests.

Skills

Maintaining a well-groomed appearance

Attention-to-detail

Positive attitude towards guests

Ability to remain calm in a hectic atmosphere

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting [e-mail] page is loaded## Hostlocations: Hard Rock Cafe London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R625Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**## The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).## ## Basic functions of the Host include:## * ## Opening doors, where applicable* ## Welcoming and thanking guests* ## Answering questions - accurately and politely* ## Maintaining a clean and organized waiting area* ## Answering the phone* ## Directing guests to areas & restrooms* ## Providing security for co-workers, guests and celebrities* ## Assisting servers, bussers and managers* ## Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.* ## Assuring the complete satisfaction of each and every guest* ## Creating memorable experiences* ## Entertaining guests to create “Raving Fans”## ## Job Requirements include:## * ## Performing duties which require bending , reaching and standing for long periods of time* ## Maintaining a well-groomed appearance (“having a plan”)* ## Following all uniform guidelines* ## Practicing all safety & sanitation standards* ## Recycling products, where possible* ## Remaining calm in a hectic, fast-paced atmosphere* ## Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency* ## Displaying a positive and outwardly friendly attitude toward guests* ## Maintaining HRC’s 5 core Values and Mission Statement##