Hospitality Team member

WSH Group; Milton Keynes; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Meal on shift

Free tea/coffee on shift

Pension scheme

28 days leave

Maternity/Paternity leave

Discount portal

EAP & MH First Aiders

Cycle to Work

Career development

Job summary

WSH Group in Milton Keynes is seeking a full-time team member to welcome customers, prepare and serve quality food and drinks, and maintain a clean, friendly environment across all service areas.

You will work 5 days out of 7 with regular weekend shifts, handle tills, assist with kitchen and front/back of house duties, follow food safety rules and promote promotions. Training and career development opportunities are provided with a pension scheme and 28 days leave.

Qualifications

• Good organisational skills.
• Ability to work under pressure to meet business needs.
• Reliable and able to work well within a team.
• Self-motivated and proactive.

Responsibilities

• Maintain highest customer service standards at all times.
• Assist with kitchen, front of house and back of house cleaning duties.
• Organise deliveries and stock fridges using first in, first out.
• Clear tables and keep work areas clean and tidy.

Skills

Organisational skills

Working under pressure

Reliable and team player

Self-motivated and proactive

Job description

• Salaried Working Pattern: Full-time 5 Days Out of 7

Job Description

This role encompasses working any 5 of 7 days in a week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.

Key Responsibilities

• Ensuring the customer experience is maintained to the highest standard at all times.
• Assisting with any kitchen, front of house and back of house cleaning duties.
• To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
• Assisting with clearing tables and maintaining a clean working environment.
• To ensure all labels and prices are correct.
• Maintain awareness of promotions, pricing and product information.
• To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
• Follow food safety, allergen and hygiene procedures at all times.
• Work collaboratively with colleagues to meet service targets and maintain smooth operations.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.
• To carry out any other reasonable duties as required by management.

Qualifications

Skills & Experience Required

• Good organisational skills
• Ability to work under pressure to meet business needs
• Reliable and able to work well within a team
• Self-motivated and proactive

Additional Information

• Meal on shift
• Endless tea and coffee on shift
• Enrolment into the WSH pension scheme
• 28days annual leave (plus extra day for your birthday off)
• Enhanced maternity, paternity and family friendly leave with length of service
• Access to everyday discounts and communication portal
• Employee Assistance Programme and qualified Mental Health First Aiders
• Cycle to Work scheme
• Opportunity to develop and further your career in an exciting company