Hospitality Team Member

Genting Casinos UK Ltd.; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic hospitality team members to join their dynamic environment. This role involves providing top-notch customer service in a vibrant setting, ensuring that guests have an enjoyable experience. You'll be responsible for food and drink preparation, maintaining cleanliness, and adhering to health and safety regulations. With a commitment to employee development, the company offers various benefits, including career training and flexible work options. If you thrive in a fast-paced atmosphere and enjoy working as part of a team, this opportunity is perfect for you!

Benefits

Private GP Helpline

Retail Discounts

Hot Meals on Shift

Pension Scheme

Life Assurance

Employee Assistance Programs

Discounted Gym Membership

Mental Health Support

Family-Friendly Policies

Qualifications

• Passion for customer service and a bubbly personality.
• Ability to work flexible hours, including night shifts.

Responsibilities

• Deliver exceptional customer care while following safety regulations.
• Prepare and serve food and drinks, ensuring high presentation standards.

Skills

Customer Service

Teamwork

Cash Handling

Food Preparation

Job description

Job Description

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service in our bars and restaurants, following company procedures, processes, and health and safety regulations.

Key Skills and Responsibilities

• Deliver exceptional customer care while adhering to all procedures and safety regulations.
• Work night shifts as required.
• Contribute effectively to team efforts and business improvement.
• Operate tills and handle cash responsibly.
• Prepare and serve food and drinks, ensuring high presentation standards.
• Clear tables of cutlery and glasses, ensuring items are washed and stored correctly.
• Maintain flexible working hours, including night shifts.

What We Offer

In addition to a competitive salary, we offer a wide range of benefits, including:

• Company-funded benefits such as private GP helpline, retail discounts, tips, and service charges.
• Hot meals on shift, pension scheme, life assurance, and employee assistance programs.
• 20% discounted gym membership, mental health support, and family-friendly policies.
• Flexible benefits options like health cash plans, critical illness cover, dental and travel insurance, and health screening.

Rewards and Development

• Opportunities for career development and training through the Genting Academy online portal.
• Long service awards, social activities, and annual gifts.

About Our Business

Genting Casinos is a leading leisure business in the UK, committed to outstanding service and customer experience, part of the global Genting Group employing 62,000 people worldwide.