Hospitality Team Member OPEN DAY 23/05/25 16:00

Genting Casinos UK Ltd.; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading leisure business as a hospitality team member at Genting Casinos in Luton. You will deliver exceptional customer service in a vibrant environment, ensuring compliance with health and safety regulations. Enjoy a variety of shifts and numerous employee benefits, including career development opportunities and flexible benefits tailored to your needs.

Benefits

Private GP Helpline

Discount Portal

Pension Scheme

Life Assurance

Employee Assistance Programme

Discounted Gym Membership

Mental Health Support

Family-Friendly Policies

Qualifications

• Must be over 18 and bring ID for the open day.
• Effective team player contributing to business improvement.

Responsibilities

• Provide excellent customer service in bars and restaurants.
• Operate tills and handle cash.
• Prepare and serve food and drinks.

Skills

Customer Service

Team Player

Cash Handling

Flexibility

Job description

JOB DESCRIPTION

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants while following company procedures, processes, and health and safety and hygiene regulations.

Key skills and responsibilities include:

• Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, and health and safety and hygiene regulations.
• Being an effective team player who contributes to business improvement.
• Operating tills and handling cash.
• Preparing and serving food and drinks, ensuring a high standard of presentation.
• Clearing tables of cutlery and glasses, ensuring all items are washed, cleaned, and stored correctly.
• Being flexible and able to work a variety of shifts, including nights and weekends.

Open Day Notice: We will be holding an open day on 23/05/2025 at 16:00 at Genting Casino Luton, Skimpot Road, Luton, LU4 0JB. Must be over 18. Please bring ID.

In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits—read more details below.

WHAT WE OFFER

Alongside an excellent salary, we are committed to providing our colleagues with a broad range of benefits, including:

• Company-funded benefits such as a private GP helpline, discount portal, pension scheme, life assurance, employee assistance programme, discounted gym membership, mental health support, and family-friendly policies.
• Flexible benefits, allowing employees to choose the best package for their needs, including health cash plans, critical illness cover, dental and travel insurance, and health screening.

Rewards, recognition, development, and events include:

• Career development opportunities.
• Genting Academy online learning portal.
• Long service awards.
• Staff social fund and annual Christmas presents.
• Social activities like pub quizzes, awards, and football tournaments.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is a leading leisure business in the UK, dedicated to delivering outstanding service across our nationwide venues. As part of the Genting Group, employing 62,000 people worldwide, we value our colleagues and customers and aim to provide a fantastic experience.

We are an inclusive and diverse employer, celebrating individuality and accommodating the needs of our community. For interview support or adjustments, please contact us.