Hospitality Supervisor: Drive Exceptional Guest Experiences

Baxterstorey; Norwich; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

28 days holiday

Birthday holiday

3 volunteering days

3 grandparent leave

24 weeks maternity leave

Pension and life insurance

Discounts via Perkbox

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Free meals on shift

Bespoke development training

Job summary

Baxterstorey in Norwich is seeking a Hospitality Supervisor to help deliver exceptional service in client spaces. You will lead a friendly front-of-house team, uphold our standards, and create memorable guest experiences.

The role requires a great work ethic, strong communication, and a collaborative spirit. 40 hours per week, Monday to Friday, with 30k salary and generous benefits including 28 days holiday and staff meals.

Qualifications

• Previous experience in a similar role, especially in the food service industry.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• IT literate, knowledge and use of Microsoft systems.
• Strong communication and interpersonal skills.

Responsibilities

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding customer service.
• Perpetuates company philosophy and culture.
• Works according to the Company’s core values.

Skills

Customer service

Communication skills

Team player

IT literate

Tools

Microsoft systems

Job description

Baxterstorey in Norwich is seeking a Hospitality Supervisor to help deliver exceptional service in client spaces. You will lead a friendly front-of-house team, uphold our standards, and create memorable guest experiences.

The role requires a great work ethic, strong communication, and a collaborative spirit. 40 hours per week, Monday to Friday, with 30k salary and generous benefits including 28 days holiday and staff meals.