Hospitality Supervisor

Thomas Franks Ltd.; Wellington; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein dynamisches und engagiertes Unternehmen sucht einen Hospitality Supervisor für eine prestigeträchtige Schule in Somerset. In dieser Rolle sind Sie für die Überwachung der Catering-Dienste verantwortlich und gewährleisten einen hervorragenden Kundenservice. Diese Position bietet eine ausgewogene Work-Life-Balance mit flexiblen Arbeitszeiten und umfangreichen Vorteilen, darunter kostenlose Mahlzeiten und Schulungsprogramme. Wenn Sie eine Leidenschaft für Gastfreundschaft und Teamarbeit haben, könnte dies die perfekte Gelegenheit für Sie sein, in einem unterstützenden und vielfältigen Umfeld zu arbeiten.

Benefits

Kostenlose Parkplätze vor Ort

Rabattprogramme bei großen Einzelhändlern und Restaurants

Kostenlose Mahlzeiten während der Dienstzeit

Freiwilligenurlaub (bis zu einem Tag pro Jahr)

Verbesserte Mutterschafts-, Vaterschafts- und Adoptionsurlaub

Fahrrad zur Arbeit Programm

Empfehlungsboni

Schulungs- und Entwicklungsmöglichkeiten

Ausbildungsprogramme

Soziale Veranstaltungen und Mitarbeiterhilfeprogramme

Betriebliche Altersvorsorge und Karriereentwicklungsmöglichkeiten

Qualifications

• Erfahrung in einer schnelllebigen Catering-Umgebung als Hospitality Assistant oder Supervisor.
• Leidenschaft für exzellenten Kundenservice und Teamarbeit.

Responsibilities

• Überwachung des Hospitality-Betriebs und Unterstützung bei internen und externen Veranstaltungen.
• Hauptansprechpartner für Kunden- und Schulveranstaltungen.

Skills

Kundenservice

Eventmanagement

Teamarbeit

Detailorientierung

Job description

Job Description: Hospitality Supervisor

A co-educational independent day and boarding school in Wellington, Somerset, catering to pupils aged 3 to 18. The school serves 800 students and staff, with 220 boarders. The role involves managing a range of catering services including breakfast, snacks, lunch, dinner, and special events. This is a 52-week contract due to the extensive hospitality, conferencing, and events held at the location.

Working Hours: This is a 7-day operation; the working pattern is 5 out of 7 days, with a set rota published in advance. Flexibility is required, but there are no split-shifts, supporting a good work-life balance. Free on-site parking is available.

Position Overview

We are seeking a Hospitality Supervisor to join our team at one of our prestigious locations in Somerset. The ideal candidate will have experience in a fast-paced catering environment, either as a hospitality assistant or supervisor. You should enjoy working with a team and be passionate about delivering excellent service to customers.

Key Responsibilities

• Oversee the hospitality operation
• Attend regular event meetings
• Support staffing and planning for internal and external events
• Act as the main point of contact for client and school events
• Maintain high standards in service, stock replenishment, hot drinks preparation, and clearing down

Skills and Qualifications

• Excellent customer service skills
• Experience in hospitality and event management
• Strong team player
• Organised with attention to detail

Knowledge and Competencies

• Good understanding and use of verbal English
• Competent in written English and reading skills
• Experience in customer service or food preparation environments is preferred

Benefits

• Free on-site parking
• Set rota with flexibility required
• No split-shifts
• Discount schemes at major retailers and restaurants
• Free meals on duty
• Volunteer's leave (up to one day per year)
• Enhanced maternity, paternity, and adoptive leave
• Cycle to work scheme
• Referral bonuses
• Training and development opportunities
• Apprenticeship programmes
• Social events and employee assistance programs
• Workplace pension and career progression opportunities

About Us

Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, and individuality. Our clients and staff are central to our success.

Additional Information

Applicants must have the right to work in the UK. An enhanced DBS check, identity, and reference checks will be conducted. We are committed to safeguarding children and promoting diversity and inclusion, actively encouraging applications from underrepresented groups.