Catering Team Lead — Quality, Logistics & Service

Baxterstorey; Jersey Marine; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

28 days holiday incl bank holidays

Birthday holiday

Volunteer days

Maternity leave (24 weeks)

Grandparent leave

Free meals on shift

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a capable supervisor to lead catering teams and ensure exceptional guest experiences across client locations. You will train staff, uphold quality and service standards, and manage event logistics from delivery to setup and breakdown.

The role emphasizes staff development, strong communication, and a proactive approach to problem solving in a fast-paced hospitality environment.

Qualifications

• Experience supervising catering staff and teams.
• Ability to train and provide ongoing feedback to drive performance.
• Strong focus on quality, service standards and guest satisfaction.
• Excellent verbal and written communication skills.

Responsibilities

• Supervise and train catering staff including servers and support personnel.
• Monitor food quality, presentation and service standards; address issues promptly.
• Coordinate delivery, setup and breakdown of catering equipment and supplies.
• Foster positive relationships with clients and guests; handle inquiries and dietary requests.

Skills

Supervision

Quality control

Logistics management

Customer service

Passion for food

Team supervision

Delegation

Organisational skills

Communication

Job description

BaxterStorey is seeking a capable supervisor to lead catering teams and ensure exceptional guest experiences across client locations. You will train staff, uphold quality and service standards, and manage event logistics from delivery to setup and breakdown.

The role emphasizes staff development, strong communication, and a proactive approach to problem solving in a fast-paced hospitality environment.