Hospitality Sales Support Coordinator – Profit Share

Universal Business Team; Royal Leamington Spa; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Profit share bonus scheme

On-site parking

20 days' annual leave plus bank hoild

Workplace pension

Training opportunities

Occasional customer visits subject to–

Job summary

Universal Business Team in Leamington Spa is seeking an Internal Sales Administrator/Coordinator to join a hospitality-focused SME. This full-time, office-based role supports field-based Key Account Managers, turning enquiries into profitable orders, preparing quotations, managing pricing, and coordinating orders.

You will maintain CRM records using Pipedrive, build strong customer relationships, and contribute to a high-performing sales team with opportunities for profit sharing.

Qualifications

• Previous experience in internal sales or sales support is essential.
• Commercially minded with a balance of customer service, order win-rate and profitability.
• Excellent organisation, attention to detail and ability to work at pace.
• Confident, professional communication with customers, suppliers and colleagues.

Responsibilities

• Support Key Account Managers with customer enquiries, quotations and orders.
• Handle inbound sales enquiries, understand customer needs and recommend suitable products.
• Produce prompt, accurate quotations while protecting profit margins.
• Obtain supplier costs, delivery information, lead times and stock availability.
• Follow up quotations, manage relationships and generate sales opportunities.
• Maintain accurate CRM records, sales reports and customer information using Pipedrive.

Skills

Internal sales experience

Commercial acumen

Organisational skills

Communication skills

Ownership / proactive

Multitasking / prioritisation

Tools

Pipedrive

Job description

Universal Business Team in Leamington Spa is seeking an Internal Sales Administrator/Coordinator to join a hospitality-focused SME. This full-time, office-based role supports field-based Key Account Managers, turning enquiries into profitable orders, preparing quotations, managing pricing, and coordinating orders.

You will maintain CRM records using Pipedrive, build strong customer relationships, and contribute to a high-performing sales team with opportunities for profit sharing.