Safety and Operations Manager - Soho House Brighton

Soho House & Co.; Brighton; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Private Health and Dental Care

Life Assurance

Birthday day off

Staff discounts

Free Counselling Sessions

Job summary

Soho House seeks a Safety and Operations Manager to ensure a safe, secure environment for guests, staff and assets across the House. You will work with managers to meet legal fire and life-safety requirements and foster a culture of safety and performance.

Lead BOH safety, security, licensing and maintenance programs, manage teams, coordinate with regional health and safety, and produce regular management reports in a fast‑paced hospitality setting.

Qualifications

• Minimum of 3+ years’ experience in a similar capacity.
• 2 years’ managerial experience.
• Minimum 5 years related experience in hotel/club/property management.
• NEBOSH General Certificate.
• Experience with highly discerning clients.
• Experience working in a fast-paced, matrix management environment.

Responsibilities

• Be the first point of contact for BOH operational matters, including prevention and response to risks to the business.
• Drive safety and maintenance priorities, identify high risk areas, and communicate safety needs to managers.
• Lead inspection and monitoring of security and maintenance, CCTV, access control, and logs.
• Lead on managing licensing conditions with local authorities and maintain relevant logs.
• Oversee BOH personnel and staffing for events and operations.
• Manage BOH procurement and cost-control within budget.
• Coordinate with Regional Head of Health and Safety on group initiatives.
• Prepare regular activity reports for GM and management.
• Coordinate investigations into incidents involving guests or employees.

Skills

Management

Safety management

Incident investigations

CIEH Level 3/4

Discerning clients

Leadership

Hospitality security

Education

NEBOSH General Certificate

Job description

The Role…

At Soho House, the Safety and Operations Manager will ensure that Soho House provides a safe and secure environment that protects and safeguard all House guests, employees,contractorsand all House assets.

Demonstrating a professional approach, you will work with all managers and employees to ensure compliance with legal and operational security, fire and life safety requirements and drive a culture of performance and safe behaviour.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Every House Membership
• 50% off Food & Drink, 7 days a week
• Staff Room Rates
• Private Health and Dental Care
• Life Assurance
• Day off on your birthday
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Be the first point of contact for all BOH operational matters, including prevention and response to issues which pose a risk to business
• Drive performance by establishing safety and maintenance priorities, identifying high risk areas, initiating actions to reduce risk exposure and communicating with managers about safety needs and problems
• Lead the inspection and monitoring of the security and maintenance program in the House. This includes credit card payment control, key control, CCTV and all other physical security provisions, and monitoring employee entry and exit from the premises
• Lead on managing all licensing conditions in conjunction with local licensing authority and maintaining all relevant logs
• Oversee and manage BOH personnel, including maintenance and cleaners ensuring staffing levels are appropriate, and support event setup
• Manage BOH operations ordering and cost control, such as invoice reconciliation, cheque requisitions, accruing and prioritizing purchases, in line with budget
• Overseeing third party contractors on site when conducting general maintenance works and inspections, ensuring a clear process is in place to monitor access, follow company working practices and manage costs
• Working closely with the Regional Head of Health and Safety in developing and instigating group initiatives
• Prepare regular activity reports for GM and management team
• Conduct or coordinate investigations into incidents involving guests or employees to learn lessons and support claims investigations

What we are looking for...

• Minimum of 3+ years’ experience in similar capacity
• Managing safely / CIEH level 3 or 4
• Experience in similar role
• Experience of working in a fast-paced environment
• Comfortable in a matrix management environment
• 2 years’ experience at managerial level
• Experience with highly discerning clients
• NEBOSH general certificate
• Minimum 5 years related experience in a hotel/club/property management
• Experience with highly discerning clients