Hospitality Receptionist — Guest Service at Heathrow

Peoplebank; Hounslow; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Worldwide employee discounts at Hilton

Hotel discounts across Axiom hotels

28 days holiday incl. bank holidays

Discounts across retail, restaurants,

Wagestream access

Referral bonus

Job summary

Axiom Hospitality's Hilton Garden Inn London Heathrow Airport is recruiting a friendly Receptionist to join a busy front desk team. You will greet guests, handle enquiries, and ensure outstanding service from check-in to check-out.

Reporting to the Front Office Manager, you will work full-time in a fast-paced environment, with opportunities for training, development, and employee benefits.

Qualifications

• You must have the right to work in the UK to be eligible for this role.
• The ideal person will be enthusiastic about change, detail-oriented and trustworthy.

Responsibilities

• To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;
• To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained;
• To promote the company values and behaviours at all times.

Job description

Axiom Hospitality's Hilton Garden Inn London Heathrow Airport is recruiting a friendly Receptionist to join a busy front desk team. You will greet guests, handle enquiries, and ensure outstanding service from check-in to check-out.

Reporting to the Front Office Manager, you will work full-time in a fast-paced environment, with opportunities for training, development, and employee benefits.