Hospitality Pro: Fast-Paced Guest Service

The Dorset; Brighton; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Team Card Membership

25% off Beachfront venues

50% off Trading Post Coffee Roasters

Discounted meals and free coffee on aD

Wellness Scheme access

Job summary

Beachfront Leisure is seeking a friendly Waiting Team Member to join our fast-paced hospitality team in Brighton. You will deliver great service with personality, ensure hospitality standards are met, and contribute to a positive guest experience.

As part of the team you will be quick on your feet, engage with customers, uphold brand values, and participate in regular training to stay aligned with our service levels.

Qualifications

• Excellent communication with guests and teammates.
• Able to take initiative and solve problems on the spot.
• Strong team player with a can-do attitude.
• Good time-management and prioritisation skills.

Responsibilities

• Deliver a memorable and engaging experience to every customer on every visit.
• Be the face of positivity and motivation, bringing your best self.
• Comply with hospitality standards and key service points.
• Deliver hospitality with personality within brand guidelines.
• Live the company values and participate in regular training.
• Support a busy team and contribute to team-driven results.
• Maintain a smart, professional appearance representing the venue.

Skills

Communication

Initiative

Teamwork

Time management

Job description

Beachfront Leisure is seeking a friendly Waiting Team Member to join our fast-paced hospitality team in Brighton. You will deliver great service with personality, ensure hospitality standards are met, and contribute to a positive guest experience.

As part of the team you will be quick on your feet, engage with customers, uphold brand values, and participate in regular training to stay aligned with our service levels.