Waiting Team Member

The Dorset; Brighton; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Team Card Membership

25% off Beachfront venues

50% off Trading Post Coffee Roasters

Discounted meals and free coffee on aD

Wellness Scheme access

Job summary

Beachfront Leisure is seeking a friendly Waiting Team Member to join our fast-paced hospitality team in Brighton. You will deliver great service with personality, ensure hospitality standards are met, and contribute to a positive guest experience.

As part of the team you will be quick on your feet, engage with customers, uphold brand values, and participate in regular training to stay aligned with our service levels.

Qualifications

• Excellent communication with guests and teammates.
• Able to take initiative and solve problems on the spot.
• Strong team player with a can-do attitude.
• Good time-management and prioritisation skills.

Responsibilities

• Deliver a memorable and engaging experience to every customer on every visit.
• Be the face of positivity and motivation, bringing your best self.
• Comply with hospitality standards and key service points.
• Deliver hospitality with personality within brand guidelines.
• Live the company values and participate in regular training.
• Support a busy team and contribute to team-driven results.
• Maintain a smart, professional appearance representing the venue.

Skills

Communication

Initiative

Teamwork

Time management

Job description

We are looking for an energetic and drivenWaiting Team Member that is passionate about hospitality to join our team. We deliver great and engaging hospitality in a fast-paced environment.As part of the team you will be using your huge personality to delight our customers, bequick on your feet, and confident in deliveringour hospitalitystandards and key points of service.

Our superstar Waiting Team demonstrate a 'we'reall in this together' attitude, confidence in a customer-focused environmentand know what it takes to deliver great hospitality at all times.

What You Can Expect YourResponsibilities To Be...

• Delivery a memorable and engaging experience to every customeron every visit
• Be the face of positivity and motivation, bringing your bestand most positive self at all times
• Embody and possess a full understanding of our hospitality standards and key points of service
• Consistently deliver great hospitality with huge personalitywithin the hospitality standards framework
• Live our Company values
• Undertake regular training and always be striving forself-improvement
• Work to support a busy team and take an active part incontributing to team-driven results
• Display a smart and professional appearance, always striving torepresent the venue in a positive way

The Skills We are LookingFor...

• Excellent communication skills to enable effective dialoguewith team members and guests
• Ability to use initiative to problem solve and work well underpressure
• Dedicated team-player with an 'all in this together' attitudeand always striving for excellence
• Excellent time-management and prioritisation skills

What Extras We Offer...

• Team Card Membership:
• 25% off all food and beverage at other Beachfront Leisure venues
• 50% off all food and beverage at every Trading Post CoffeeRoasters Coffee House
• Discounted meals and free coffee on duty
• Access to Wellness Scheme

If this sounds like you then we'd love tohear from you.

Only those eligible to work in the UK orhave a valid UK work permit/visa will be considered for this position.

Beachfront Leisure is an equalopportunities employer. We celebrate diversity and are committed to creating aninclusive environment for all candidates and employees.