Hospitality Porter & Facilities Assistant

ESS – Defence, Energy and Government Services; Quarrington; On-site; GBP 18,000 - 22,000; Full time

Job summary

ESS – Defence, Energy and Government Services is recruiting a dedicated Porter on a full-time basis (37 hours per week) to support Defence operations. The role focuses on maintaining clean public areas, assisting with room setup, and handling select reception duties while delivering high standards of customer care.

The ideal candidate will be adaptable, able to communicate effectively, and reliable, with the capacity to work under pressure and manage changing priorities.

Qualifications

• Experience delivering high quality customer care.
• Be adaptable and embrace changing priorities.
• Excellent communication and ability to build relationships.
• Ability to work under pressure and meet deadlines.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests as required
• Running errands
• Ensuring safety by placing and removing wet floor/paint signage

Skills

Customer care

Communication

Timekeeping

Reliability

Adaptability

Relationship building

Work under pressure

Job description

ESS – Defence, Energy and Government Services is recruiting a dedicated Porter on a full-time basis (37 hours per week) to support Defence operations. The role focuses on maintaining clean public areas, assisting with room setup, and handling select reception duties while delivering high standards of customer care.

The ideal candidate will be adaptable, able to communicate effectively, and reliable, with the capacity to work under pressure and manage changing priorities.