Guest Services Porter – 30h/Week, Mon–Fri

Compass Group UK; Derby; On-site; GBP 14,000 - 19,000; Part time

Job summary

Compass Group UK&I, ESS is recruiting a dedicated Porter to support Defence operations on a part-time basis (30 hours per week). The role emphasizes high standards of customer care, cleanliness, and helping with room setups and reception tasks in a security-conscious environment.

Your shift is Mon-Fri days. You will assist housekeeping, set up rooms, handle bookings, respond to guest requests, run errands and help keep corridors safe with clear signage.

Qualifications

• Experience delivering high quality customer care.
• Strong communication and relationship-building abilities.
• Able to maintain exceptional timekeeping and reliability.
• Ability to work under pressure and adapt to priorities.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring safety of customers with clear signage for wet floors or paints

Skills

Customer care

Communication

Timekeeping

Reliability

Adaptability

Job description

Compass Group UK&I, ESS is recruiting a dedicated Porter to support Defence operations on a part-time basis (30 hours per week). The role emphasizes high standards of customer care, cleanliness, and helping with room setups and reception tasks in a security-conscious environment.

Your shift is Mon-Fri days. You will assist housekeeping, set up rooms, handle bookings, respond to guest requests, run errands and help keep corridors safe with clear signage.