Hospitality Operations Leader: F&B & Events

The Duke of Cornwall; Plymouth; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Discounted rooms

Birthday leave

Flexible hours

Free meals on duty

Life Insurance

Wellbeing support

Job summary

The Duke of Cornwall Hotel in Plymouth is seeking an experienced Operations Manager to lead day-to-day hotel operations, with a strong focus on developing the Food & Beverage offering, including the restaurant, bar and events. You will work closely with the General Manager and senior leadership to drive performance, develop teams and ensure outstanding guest experiences across all departments.

RBH Hospitality Management supports a diverse, people-first culture with training, wellbeing and career

Qualifications

• Proven experience in a senior hotel operations role, with a strong background in Food & Beverage leadership.
• Experience leading restaurant, bar and events operations within a busy hospitality environment.
• Strong leadership skills, with the ability to develop, motivate and manage departmental teams.
• A good understanding of wider hotel operations, including Front Office and Housekeeping.
• Commercial awareness and experience managing budgets, controlling costs, driving revenue and improving business performance.
• The confidence to make decisions, solve problems and remain calm in a fast-paced environment.

Responsibilities

• Oversee the hotel’s daily operation, ensuring all departments work smoothly and efficiently together.
• Lead, support and develop department heads and their teams, creating clear expectations and maintaining high standards.
• Take responsibility for the Food & Beverage operation, including the restaurant, bar and events, with a focus on service, quality and profitability.
• Be a visible and hands-on leader throughout the hotel, supporting the team during busy periods and leading by example.
• Monitor guest feedback, respond effectively to concerns and identify opportunities to improve the guest experience.
• Review operational and financial performance, including room and F&B revenue, payroll, costs and profitability.
• Carry out regular operational checks to maintain high standards of presentation, cleanliness, maintenance and guest safety.
• Work closely with Sales, HR and other support functions to deliver the hotel’s commercial and people objectives.
• Ensure compliance with health and safety, food safety, licensing and other operational requirements.
• Maintain strong communication between departments to create a consistent and seamless experience for guests.

Skills

F&B Leadership

Hotel Operations

Team Leadership

Budget & Revenue

Restaurant & Events

Job description

The Duke of Cornwall Hotel in Plymouth is seeking an experienced Operations Manager to lead day-to-day hotel operations, with a strong focus on developing the Food & Beverage offering, including the restaurant, bar and events. You will work closely with the General Manager and senior leadership to drive performance, develop teams and ensure outstanding guest experiences across all departments.

RBH Hospitality Management supports a diverse, people-first culture with training, wellbeing and career