Hospitality Manager

JR United Kingdom; Leatherhead; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an experienced Hospitality Manager who thrives in a fast-paced environment. This role is vital in shaping exceptional guest experiences, driving innovation in service offerings, and ensuring high operational standards. You will lead a talented team, support the General Manager, and play a key role in creating a positive work culture. Join a forward-thinking team that values collaboration and personal growth, and make a significant impact in the hospitality sector.

Qualifications

• Experience in hospitality management, ideally in high-end environments.
• Detail-oriented with a commitment to delivering flawless service.

Responsibilities

• Lead and manage day-to-day hospitality operations.
• Inspire and develop a high-performing team.
• Oversee exceptional events and hospitality experiences.

Skills

Hospitality Management

Team Leadership

Guest Relations

Organizational Skills

Communication Skills

Job description

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Are you an experienced Hospitality Manager with a passion for creating exceptional guest experiences? Do you thrive in a fast-paced, high-standard environment and know how to bring the best out of a team?

Our client is looking for a confident, capable Hospitality Manager to oversee and manage the day-to-day hospitality operations.

As Hospitality Manager, you’ll be instrumental in shaping the guest journey, ensuring every detail reflects quality, care, and professionalism. You’ll also support the General Manager and step into a site-wide leadership role when required.

Key Responsibilities:

• Lead and manage day-to-day hospitality operations.
• Inspire, develop, and manage a high-performing team.
• Oversee and deliver exceptional events and hospitality experiences.
• Support the General Manager in overall site leadership and performance.
• Drive innovation across food and service offerings.
• Ensure compliance with health & safety and operational standards.

What You’ll Bring:

• Experience in hospitality management, ideally within the Contract Catering B&I sector or a high-end Hotel F&B environment.
• In-depth knowledge of hospitality principles, service standards, and guest relations.
• Calm, adaptable, solutions-focused— hands-on approach with excellent organisational skills.
• Detail-oriented & standards driven with a commitment to delivering flawless service.
• Inspirational leadership, with strong interpersonal and communication abilities.
• Skilled at building strong relationships with clients, stakeholders, and colleagues at all levels.
• Possess an outgoing personality, positive attitude, and capable of providing a positive work culture.

You’ll be part of a forward-thinking team that values people, performance, and professionalism. Our client fosters an inclusive, supportive culture that encourages collaboration and personal growth.