Hospitality Manager

Off to Work; Leatherhead; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Hospitality Manager to enhance guest experiences in a fast-paced environment. This role involves overseeing daily operations, inspiring a talented team, and ensuring exceptional service standards. You will play a key role in shaping the guest journey and driving innovation in food and service offerings. Join a forward-thinking team that values collaboration and personal growth, where your contributions will significantly impact the hospitality landscape. If you're passionate about delivering excellence and fostering a positive work culture, this opportunity is perfect for you.

Qualifications

• Experience in hospitality management, ideally in Contract Catering or high-end Hotel.
• In-depth knowledge of hospitality principles and service standards.

Responsibilities

• Lead day-to-day hospitality operations and manage a high-performing team.
• Ensure compliance with health & safety and operational standards.

Skills

Hospitality Management

Team Leadership

Guest Relations

Organizational Skills

Communication Skills

Education

Degree in Hospitality Management

Relevant Certifications

Job description

This range is provided by Off to Work. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Off to Work

Talent Placement Manager @ Off to Work | Candidate Generation

Hospitality Manager

Contract Catering – B & I sector

Leatherhead, Surrey

Monday–Friday, with occasional weekends

Are you an experienced Hospitality Manager with a passion for creating exceptional guest experiences? Do you thrive in a fast-paced, high-standard environment and know how to bring the best out of a team?

Our client is looking for a confident, capable Hospitality Manager to oversee and manage the day-to-day hospitality operations in.

As Hospitality Manager, you’ll be instrumental in shaping the guest journey, ensuring every detail reflects quality, care, and professionalism. You’ll also support the General Manager and step into a site-wide leadership role when required.

Key Responsibilities:

• Lead and manage day-to-day hospitality operations.
• Inspire, develop, and manage a high-performing team.
• Oversee and deliver exceptional events and hospitality experiences.
• Support the General Manager in overall site leadership and performance.
• Drive innovation across food and service offerings.
• Ensure compliance with health & safety and operational standards.

What You’ll Bring:

• Experience in hospitality management, ideally within the Contract Catering B&I sector or a high-end Hotel F&B environment
• In-depth knowledge of hospitality principles, service standards, and guest relations.
• Calm, adaptable, solutions-focused— hands-on approach with excellent organisational skills.
• Detail-oriented & standards driven with a commitment to delivering flawless service
• Inspirational leadership, with strong interpersonal and communication abilities.
• Skilled at building strong relationships with clients, stakeholders, and colleagues at all levels.
• Possess an outgoing personality, positive attitude and capable of providing a positive work culture.

You’ll be part of a forward-thinking team that values people, performance, and professionalism. Our client fosters an inclusive, supportive culture that encourages collaboration and personal growth.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, General Business, and Other

• Industries

  Caterers, Hospitality, and Food and Beverage Services

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