Hospitality Manager

Harri; Greater London; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses

Discounts & cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App

Parental leave

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking an experienced Hospitality Manager to lead our corporate dining team and uphold top service standards. You will manage service delivery, budgets and forecasting to drive revenue, while shaping guest experience across Monday–Friday shifts.

The ideal candidate will have 2–3 years in corporate dining, a degree-level education, and Food Safety Level 3 with Health & Safety Level 2, with BM Caterers supporting career development and advanced training.

Qualifications

• Experience in corporate dining service environments preferred.
• 2–3 years of relevant hospitality management experience required.
• Educated to degree level with Food Safety Level 3 and Health & Safety Level 2 or equivalent.

Responsibilities

• Manage and monitor all areas of service and standards, including budgetary controls and targets, forecasting and driving revenue.
• Lead and develop the hospitality team to ensure high standards of customer service.
• Plan for innovation, implement concepts and menus, and participate in forums to align with company strategy.

Skills

Team leadership

Budgeting

Forecasting

Revenue growth

Customer service

Food production knowledge

Cost controls

Education

Degree level education

Food Safety Level 3

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Hospitality Manager to join our team.

Inspired by food and passionate about provenance, you’re a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment. With existing hospitality management skills, you’ll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets, forecasting and driving revenue - proven strategic business management is essential for this role.

Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you’ll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.

Ideally, you will have 2-3 years of experience working in a similar corporate dining service environment, with extensive hospitality experience. You will be confident managing a team to achieve targets whilst ensuring the customer experience is an exceptional one. You will be skilled and knowledgeable about food production, service and managing cost controls. Ideally, you will be educated to degree level or equivalent, with Food Safety at Level 3 and Health & Safety at Level 2 (or equivalent). BM Caterers are committed to supporting and developing you to further your career with us.

Monday to Friday shifts.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website