Hospitality Assistant

bartlett mitchell - #TVCWoodLane; Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredche

Fully funded development courses (2–7)

Discounts and cashback

Cycle-to-work

Freedom Friday – paid volunteering day

Free lunch daily

Mental Health Charter App access

Enhanced parental leave benefits

Fertility treatments leave

Grandparent leave

Job summary

BM Caterers is seeking a Hospitality Assistant to support high-quality service across events, meetings and daily operations. You will set up, serve and clear areas with precision, always aiming for a positive customer experience.

The role values listening to instructions, clear communication, and following established procedures to maintain safety and standards. Training and development are supported by the company.

Qualifications

• Ideally hold Level 2 Food Safety
• Level 2 Health & Safety certificates preferred
• No other formal qualifications required
• Willing to read company manuals to understand products and services

Responsibilities

• Set up dining areas and service counters to high standards
• Serve food and beverages with attention to detail
• Clear away areas promptly and maintain cleanliness
• Liaise with customers to ensure their needs are met
• Listen carefully and follow procedures while working as part of a team

Skills

Food Safety L2

Health & Safety L2

Customer service

Communication

Discretion

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team.

From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.

You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.

https://www.bmcaterers.co.uk/careers/