Hospitality Host

TN United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated hospitality professional to enhance client experiences. This role involves greeting guests, addressing their needs, and ensuring seamless service during events. You'll collaborate with kitchen staff to deliver food and beverages while maintaining a clean workspace and adhering to safety guidelines. If you have a passion for outstanding service and thrive in a collaborative environment, this opportunity is perfect for you. Join a team that values excellence and makes every client feel special.

Qualifications

• Friendly and outgoing personality with a passion for service.
• Strong communication and interpersonal skills are essential.
• Ability to adapt to challenges with a solution-oriented approach.

Responsibilities

• Greet clients and guests warmly, addressing their needs proactively.
• Set up event spaces and serve food and beverages efficiently.
• Maintain cleanliness and adhere to food safety guidelines.

Skills

Customer service

Communication skills

Attention to detail

Team collaboration

Problem-solving

Education

Previous experience in food service

Job description

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Job Description

• Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.
• Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.
• Handle client inquiries, feedback, and special requests with professionalism and attention to detail, ensuring all enquiries are resolved satisfactorily.
• Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.
• Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.
• Efficiently serve food and beverages during meetings, conferences, and corporate events, adhering to established service standards.
• Monitor food and beverage supplies throughout the event, replenishing items as necessary to ensure a seamless experience for guests.
• Collaborate with kitchen and catering staff to ensure timely delivery of food and beverages, maintaining the flow of service.
• Maintain a clean and organized workspace, including the breakdown and cleaning of event spaces post-event.
• Adhere to all food safety and sanitation guidelines to ensure the health and safety of clients, guests, and staff.

Qualifications

• Friendly, outgoing personality; a people person
• Great work ethic and an even greater smile
• Good listening & verbal communication skills
• Customer focused with a passion for offering outstanding service
• Perpetuates company philosophy and culture
• Works according to the BaxterStorey core values
• You thrive working within a collaborative and inclusive team environment
• Good memory and attention to detail
• Strong communication and interpersonal skills
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry
• Some knowledge of food safety and sanitation practices.