Hospitality GM — Lead Stellar Guest Experiences

Loungers ltd; Oxford; On-site; GBP 60,000 - 66,000; Full time

Benefits offered by this job

Two days off a week and one weekend"

50% off food and drinks (incl. alcohol

Wagestream pay control

Meal on shift

Enhanced maternity/paternity benefit

Development and progression

Loungefest staff party

Job summary

Cosy Club Oxford is seeking a General Manager to lead operations with a focus on guest experience and a high-energy team. The role requires charm, confidence, and a proactive, site-wide leadership approach to deliver exceptional hospitality.

The position offers a total package around £63,000 per year, including base up to £52,000, tronc between £7.5k and £9.5k, and a bonus up to £6k, plus benefits and opportunities for development.

Qualifications

• Leadership experience in hospitality management.
• Ability to lead from the front and manage shifts.
• Charm, confidence, and teamwork to deliver exceptional service.

Responsibilities

• Set the scene for guests across the site and lead the team to deliver service.
• Lead from the front, adapt to events, and coordinate with staff to ensure smooth operations.
• Maintain work-life balance culture and high guest satisfaction.

Job description

Cosy Club Oxford is seeking a General Manager to lead operations with a focus on guest experience and a high-energy team. The role requires charm, confidence, and a proactive, site-wide leadership approach to deliver exceptional hospitality.

The position offers a total package around £63,000 per year, including base up to £52,000, tronc between £7.5k and £9.5k, and a bonus up to £6k, plus benefits and opportunities for development.