Hospitality General Manager — Events & Catering

Baxterstorey Uk; North East; In loco; GBP 32.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday allowance

Birthday off

Volunteer days

Grandparent leave

Maternity leave

Pension

Discounts via Perkbox

Wellbeing support

Employee assistance

Cycle to work

Training opportunities

Apprenticeships

Descrizione del lavoro

BaxterStorey is seeking a General Manager for a prestigious site at Durham Cathedral. You will lead a professional team to deliver exceptional hospitality experiences, while managing budgets, ensuring food quality and safety, and maintaining high service standards for diverse events.

You will drive operational excellence, mentor staff, and build strong client relationships, delivering memorable occasions while upholding BaxterStorey values and a focus on inclusivity and development.

Competenze

• Experience leading hospitality teams in a high-volume setting.
• Strong focus on food quality and guest service.
• Ability to manage budgets and drive commercial performance.
• Excellent delegation, communication and leadership skills.
• Able to plan and deliver large-scale events with strong governance.

Mansioni

• Lead, inspire, collaborate and support your team to deliver exceptional standards.
• Build strong relationships with clients and stakeholders.
• Develop your team through mentoring, training and recognition.
• Create a culture of excellence with caring service, food standards and innovation.
• Achieve KPI targets including Health and Safety, Sustainability, Finance and Governance.
• Plan and organise large-scale events and hospitality.

Conoscenze

Team leadership

Budgeting

Customer service

Communication

Planning

Problem solving

Attention to detail

Descrizione del lavoro

BaxterStorey is seeking a General Manager for a prestigious site at Durham Cathedral. You will lead a professional team to deliver exceptional hospitality experiences, while managing budgets, ensuring food quality and safety, and maintaining high service standards for diverse events.

You will drive operational excellence, mentor staff, and build strong client relationships, delivering memorable occasions while upholding BaxterStorey values and a focus on inclusivity and development.