Hospitality General Assistant – Service & Career Growth

BaxterStorey; Chester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Bespoke training opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey in Chester is seeking a General Assistant to deliver friendly food and beverage service in a fast-paced hospitality setting. You will help guests and work with a collaborative team to create memorable experiences.

This role emphasizes customer service, teamwork, and adherence to health and safety standards, with training and development supported. We value diverse backgrounds and provide progression opportunities, pension, life insurance, and employee benefits through Perkbox.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.
• Works according to the BaxterStorey core values.

Responsibilities

• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Skills

Passion for food

Team collaboration

Adaptability

Experience in food service

Food safety knowledge

Company values

Job description

BaxterStorey in Chester is seeking a General Assistant to deliver friendly food and beverage service in a fast-paced hospitality setting. You will help guests and work with a collaborative team to create memorable experiences.

This role emphasizes customer service, teamwork, and adherence to health and safety standards, with training and development supported. We value diverse backgrounds and provide progression opportunities, pension, life insurance, and employee benefits through Perkbox.