Hospitality General Assistant — Part-Time & Team-Focused

WSH Group; Ospringe; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starred Ch

Development courses (Levels 2-7)

Volunteer day off (Freedom Friday)

Free lunch on shift

Staff discounts

Cycle-to-work

Mental health app access

Enhanced parental leave

Leave for fertility treatment

Grandparent leave

Wedding/commitment day leave

Pension and life assurance

Job summary

BM Caterers is seeking a General Assistant for the Oare Road site in Faversham, Kent. This part-time, permanent role offers 20 hours per week across 5 days, with possible evenings and weekend shifts, and includes a focus on presentation and customer service.

You will deliver friendly service, keep counters and service areas clean, handle tills, and support food and drink service while following food safety procedures. Teamwork is essential.

Qualifications

• Positive attitude and friendly approach to customers.
• Strong communication and listening skills.
• Team-focused mindset with ability to work collaboratively.
• Good attention to detail in fast-paced environment.
• Confidence handling customers and cash transactions.

Responsibilities

• Delivering friendly, efficient service to customers.
• Keeping counters, chillers and service areas clean and well stocked.
• Supporting food and drink service throughout the day.
• Using tills and handling payments accurately.
• Maintaining excellent presentation standards.
• Following food safety and health and safety procedures.
• Working closely with your team to keep service running smoothly.

Skills

Positive attitude

Communication

Team-focused

Attention to detail

Customer-facing

Hospitality experience

Job description

BM Caterers is seeking a General Assistant for the Oare Road site in Faversham, Kent. This part-time, permanent role offers 20 hours per week across 5 days, with possible evenings and weekend shifts, and includes a focus on presentation and customer service.

You will deliver friendly service, keep counters and service areas clean, handle tills, and support food and drink service while following food safety procedures. Teamwork is essential.