Guest-Facing Hospitality General Assistant

WSH Group; Stocking Pelham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses (Lv 2

27

Job summary

BM Caterers is seeking a General Assistant to deliver friendly, efficient service in a fast-paced setting. You will keep counters and service areas clean, support food and drink service, use tills, and maintain presentation standards, while following safety procedures.

The role emphasises teamwork, excellent communication, and a positive attitude. Prior hospitality or customer service experience is useful for success in our customer-focused environment.

Qualifications

• Positive and helpful attitude required.
• Strong communication and listening skills.
• Team-focused approach for busy service periods.
• Confidence in customer-facing environments is essential.
• Hospitality, catering or customer service experience is useful.

Responsibilities

• Deliver friendly, efficient service to customers.
• Keep counters, chillers and service areas clean and stocked.
• Support food and drink service throughout the day.
• Use tills and handle payments accurately.
• Maintain excellent presentation standards.
• Follow food safety and health and safety procedures.
• Work closely with your team to keep service running smoothly.

Skills

Positive attitude

Communication skills

Teamwork

Customer-facing confidence

Hospitality experience helpful

Tools

POS system

Job description

BM Caterers is seeking a General Assistant to deliver friendly, efficient service in a fast-paced setting. You will keep counters and service areas clean, support food and drink service, use tills, and maintain presentation standards, while following safety procedures.

The role emphasises teamwork, excellent communication, and a positive attitude. Prior hospitality or customer service experience is useful for success in our customer-focused environment.