Hospitality Assistant

Compass Group PLC; Southall; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company in Southall is seeking a Hospitality Assistant to join a passionate and friendly team. In this role, you'll greet guests and ensure they receive outstanding service, maintaining a positive brand image. Ideal candidates will have great communication skills and a desire to succeed. This position offers opportunities for personal development and benefits like a life assurance scheme and employee assistance programmes. Join us in a fast-paced environment where your efforts are celebrated!

Benefits

Great operational training and development

Life assurance scheme

Access to Employee Assistance Programme

Holiday purchase scheme

High street discount vouchers

Qualifications

• Passion for delivering outstanding service with a smile.
• Strong initiative and decision-making skills.
• Desire to succeed in the role.

Responsibilities

• Greet and look after guests to ensure satisfaction.
• Serve customers and make menu recommendations.
• Maintain positive brand image and comply with hygiene standards.

Skills

Customer service excellence

Great communication skills

Ability to work under pressure

Team player

Job description

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Key Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive an easy and seamless personalised experience.
• Being knowledgeable about the menu and making recommendations to our guests.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.
• We’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.

Benefits and Development Opportunities

• Great operational training and development.
• Life assurance scheme.
• Personal development and training opportunities – we are passionate about our growing team.
• A great wellbeing strategy – including access to our Employee Assistance Programme.
• Regular social events and communication with our leaders.
• A holiday purchase scheme.
• Access to some great high street discount vouchers.