Hospitality Assistant

TN United Kingdom; Rickmansworth; On-site; GBP 18,000 - 22,000; Full time

Job summary

Cedars Village is seeking a dedicated Hospitality Assistant to enhance the dining experience for residents. This permanent position involves providing exceptional service, managing meal times, and ensuring a welcoming atmosphere. Ideal candidates will possess strong customer service skills and a compassionate demeanor.

Benefits

Pension scheme

Enhanced annual leave

Birthday leave

Rewards schemes

Volunteering and wellbeing days

Qualifications

• Experience in a hospitality or customer service role preferred.
• Ability to multitask and work efficiently in fast-paced settings.
• Must be over 18 years old.

Responsibilities

• Greet residents warmly upon arrival at the dining area.
• Take and serve food and beverage orders accurately.
• Maintain cleanliness and organization in the dining area.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Compassionate demeanor

Job description

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Cedars Village is looking for a Hospitality Assistant to work within our onsite restaurant/bar. This is a permanent position working 30 hours per week.

The ideal candidate will have a passion for customer service and a genuine desire to enhance the dining experience for our residents. As a Hospitality Assistant in our retirement village, you will play a key role in ensuring that our residents receive exceptional service during meal times.

We pride ourselves on offering excellent service and creating a warm and inviting atmosphere for our residents.

Responsibilities:

• Greet residents warmly as they arrive at the dining area
• Assist residents with seating and provide menus
• Take food and beverage orders accurately and efficiently
• Serve meals and beverages in a timely manner
• Ensure that residents' dietary preferences and restrictions are accommodated
• Clear tables and reset them for the next service
• Provide friendly and attentive service to residents throughout their meal
• Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
• Handle residents' concerns or special requests with professionalism and courtesy
• Maintain cleanliness and organization in the dining area

Requirements:

• Previous experience in a hospitality setting or in a customer service role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail
• Compassionate and patient demeanour
• Knowledge of food safety and sanitation guidelines
• Must be over 18 years old

In return we offer a number of benefits including, pension scheme, enhanced annual leave, birthday leave, rewards schemes, volunteering and wellbeing days and much more!