Hospitality Assistant

Compass Group; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the hospitality sector is seeking a dedicated Waiter/Waitress to ensure smooth operations and exceptional guest experiences. This role offers variable shifts and opportunities for career progression within a supportive and inclusive environment, focusing on excellence in service and employee development.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Ability to interact professionally with customers.
• Knowledge of drinks, recipes, and preparation methods.
• Physical ability to stand for extended periods.

Responsibilities

• Welcoming guests and taking orders.
• Ensuring customer satisfaction and managing tabs.
• Mixing and serving beverages efficiently.

Skills

Customer interaction

Cash handling

Communication

Efficiency in fast-paced environment

Education

Previous experience in a bar or restaurant

Job description

We're currently recruiting a dedicated Waiter/Waitress to help ensure the smooth running of operations and deliver the best guest experience possible.

Role Overview

As a Waiter/Waitress, you will maintain high standards of quality work. In return, you will have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

This role involves variable shifts, including some evenings and weekends.

Key Responsibilities

1. Welcoming guests
2. Taking orders and providing recommendations
3. Ensuring customer satisfaction
4. Mixing and serving alcoholic and non-alcoholic beverages
5. Ensuring accurate preparation and quality
6. Taking orders at the bar and from servers
7. Delivering food and drinks efficiently
8. Handling cash and credit card transactions accurately
9. Managing tabs and maintaining proper records
10. Maintaining a clean and well-stocked bar area
11. Cleaning glasses and restocking supplies
12. Managing inventory and checking IDs for age verification
13. Assisting with other bar duties and potentially serving food

Ideal Candidate

1. Ability to interact professionally with customers and resolve inquiries
2. Knowledge of various drinks, recipes, and preparation methods
3. Efficiency in a fast-paced environment managing multiple tasks
4. Clear communication skills with customers and colleagues
5. Accurate cash handling and tab management
6. Physical ability to stand for extended periods and perform tasks requiring activity
7. Previous experience in a bar or restaurant preferred
8. Ability to verify customer age and understanding of food safety regulations

About Kents Hill Park

Our venue offers spaces for meetings, events, and overnight stays in an informal atmosphere where guests can be themselves. Part of The Venues Collection, a division of Compass Group UK & Ireland, we provide stylish event spaces, including contemporary and historic venues across the UK, with residential and leisure facilities.

Join us to grow your career with industry leaders, enjoy competitive pay, great perks, and opportunities for learning and development. Our passionate team strives for excellence in employee dining and hospitality, creating exceptional experiences in cultural and heritage destinations.

Additional Information

Job Reference: com/1305/M65201/52643066/SU #VenuesCollection

We are committed to fostering an inclusive environment where everyone can be themselves and have equal opportunities to advance. Diversity is our strength!