Hospitality Assistant

Ian; London; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading contract catering company seeks a full-time Hospitality Assistant to ensure exceptional service at events and functions. The role demands attention to detail and effective communication, adhering to safety protocols. You'll receive comprehensive training and enjoy multiple benefits including masterclasses with Michelin-starred chefs and flexible parental leave.

Benefits

Annual day off for birthday

Monthly masterclasses with Michelin-starred chefs

Fully funded development courses from levels 2 to 7

Discounts and cashback at various outlets

Cycle-to-work scheme

Freedom Friday - paid day off to volunteer

Free lunch every workday

Mental Health Charter App access 24/7

Enhanced parental leave benefits

Paid leave for fertility treatments

Grandparent leave for supporting loved ones

Qualifications

• Customer experience focus at events and functions.
• Ability to follow instructions and communicate confidently.
• No formal qualifications required, but must read company manuals.

Responsibilities

• Ensure a positive customer experience at high-profile events.
• Set up, serve, and clear areas with high hospitality standards.
• Liaise with customers to meet their needs effectively.

Skills

Customer Service

Attention to Detail

Communication

Organizational Skills

Education

Food Safety Level 2

Health & Safety Level 2

Job description

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Position: Hospitality Assistant

Type: Full-time, 40 hours per week, Monday to Friday, with up to 2 evenings required.

We’re a multi award-winning contract catering company, serving over 45,500 satisfied customers daily. We now have an exciting opportunity for a Hospitality Assistant to join our team.

In this role, you will ensure a positive customer experience at high-profile events, functions, and corporate meetings. You will provide efficient, high-standard hospitality service, setting up, serving, and clearing areas with attention to detail, discretion, and politeness.

You should be able to listen carefully, follow instructions, communicate confidently, and work in an organized manner, adhering to procedures and best practices. Liaising with customers to meet their needs is essential.

Preferred qualifications include Food Safety Level 2 and Health & Safety Level 2 certificates. No other formal qualifications are necessary; however, you will be expected to read our company manuals to understand our products and services. BM Caterers supports your training and development to help achieve your career goals.

Benefits include:

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from levels 2 to 7
• Discounts and cashback at various retail and leisure outlets
• Cycle-to-work scheme
• Freedom Friday – a paid day off to volunteer
• Free lunch every workday
• Access to Mental Health Charter App 24/7
• Enhanced parental leave benefits
• Paid leave for fertility treatments
• Grandparent leave for supporting loved ones

Explore all benefits and more on the BM Caterers website.