Hospitality Assistant

The Independent Schools Council; Harrow; Remote; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Free lunch

Free parking

School pension scheme

Access to sports facilities

Subsidised club memberships

Job summary

Harrow School is seeking a hands-on hospitality coordinator to assist the Catering Manager in coordinating and delivering events across the school. You will work with Catering colleagues to ensure efficient, high-quality hospitality for a variety of school functions.

You will manage the Fieldhouse Club Bar during the cricket season and provide operational support across all catering areas, including the Dining Hall, as needed. A customer-focused approach and strong IT skills are essential.

Qualifications

• Hands-on approach to the role.
• Experience in a front-line, customer-facing and fast-paced environment.
• Strong organisational and IT skills are essential.

Responsibilities

• Coordinate and deliver House and School events in collaboration with Catering colleagues.
• Support broader catering operations across the school to ensure efficient, professional hospitality.
• Manage and serve the Fieldhouse Club Bar during cricket season.
• Provide operational support across all catering areas, including the Dining Hall, when required.

Skills

Front-line experience

Customer service

Organisational skills

IT skills

Tools

IT literacy

Job description

Contract details:

Working weeks: This is a term time only role, working 33 weeks per year.
Working hours: Average of 40 per week, 5 days out of 7 across a 3-week rota including evenings and weekends. Split shifts may be required

Environment:

Harrow School is situated within a beautiful site in Harrow on the Hill, northwest London, and is one of the best-known schools in the world, with around 830 boys studying at Harrow. The School’s Catering Department has over 60 staff led by the Head of Catering, the Catering Manager and the Executive Head Chef, supported by various chefs and kitchen porters. The team produces over 3,000 meals per day during term time and over 25,000 packed meals per year. The School also caters for sports teas, open days, parents’ meetings, departmental dinners, working lunches, and provides high-end hospitality for events such as wedding receptions and conferences.

Role:

You will assist the Hospitality Manager with the coordination and delivery of House and School events, as well as broader catering operations across the school. Working collaboratively with Catering colleagues and other departments, you will help ensure hospitality services are delivered efficiently, professionally, and with a strong focus on customer experience. You will also be responsible for managing and serving the Fieldhouse Club Bar during the cricket season and will provide operational support across all catering areas, including the Dining Hall, when required. The attached job description gives more details.

Skills:

You will enjoy taking a hands-on approach to the role and will bring experience of working in a front-line, customer-facing and fast-paced environment. You will have strong organisational and IT skills, with the ability to work effectively both in the Catering office and across School venues. You will be flexible, adaptable and committed to delivering consistently high standards of service.

Benefits:

• free lunch when working a full day
• free parking
• automatic enrolment in the School’s pension scheme
• use of the School’s sports facilities such as the swimming pool, gym, and running track.
• subsidised membership of the tennis, golf, angling and social clubs.

Equality, diversity and inclusion are values that are important to us at Harrow. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community.