Hospitality Assistant

International Schools Today; Greater London; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free lunch

Free parking

Pension scheme

Sport facilities access

Discounts on clubs

Job summary

Harrow School in Harrow on the Hill, northwest London, is seeking a Hospitality Coordinator to assist the Hospitality Manager with coordinating and delivering House and School events and broader catering operations. You will work with Catering colleagues and other departments to ensure services are efficient, professional and centered on the guest experience.

During cricket season you will manage and serve the Fieldhouse Club Bar and provide operational support across the Dining Hall and other

Qualifications

• Experience in front-line, customer-facing and fast-paced environments.
• Strong organisational and IT skills.
• Flexible, adaptable and committed to delivering consistently high standards of service.

Responsibilities

• Assist the Hospitality Manager with coordination and delivery of House and School events and broader catering operations.
• Collaborate with Catering colleagues and other departments to ensure hospitality services are efficient and customer-focused.
• Manage and serve the Fieldhouse Club Bar during the cricket season.
• Provide operational support across all catering areas, including the Dining Hall, when required.

Skills

Front-line service

Customer-focused

Organisational skills

IT skills

Job description

Working weeks: This is a term time only role, working 33 weeks per year.
Working hours: Average of 40 per week, 5 days out of 7 across a 3-week rota including evenings and weekends. Split shifts may be required

The environment

Harrow School is situated within a beautiful site in Harrow on the Hill, northwest London, and is one of the best-known schools in the world, with around 830 boys studying at Harrow. The School’s Catering Department has over 60 staff led by the Head of Catering, the Catering Manager and the Executive Head Chef, supported by various chefs and kitchen porters. The team produces over 3,000 meals per day during term time and over 25,000 packed meals per year. The School also caters for sports teas, open days, parents’ meetings, departmental dinners, working lunches, and provides high-end hospitality for events such as wedding receptions and conferences.

The role

You will assist the Hospitality Manager with the coordination and delivery of House and School events, as well as broader catering operations across the school. Working collaboratively with Catering colleagues and other departments, you will help ensure hospitality services are delivered efficiently, professionally, and with a strong focus on customer experience. You will also be responsible for managing and serving the Fieldhouse Club Bar during the cricket season and will provide operational support across all catering areas, including the Dining Hall, when required. The attached job description gives more details.

The skills

You will enjoy taking a hands-on approach to the role and will bring experience of working in a front-line, customer-facing and fast-paced environment. You will have strong organisational and IT skills, with the ability to work effectively both in the Catering office and across School venues. You will be flexible, adaptable and committed to delivering consistently high standards of service.

The benefits

• free lunch when working a full day
• free parking
• automatic enrolment in the School’s pension scheme
• use of the School’s sports facilities such as the swimming pool, gym, and running track.
• subsidised membership of the tennis, golf, angling and social clubs.

Equality, diversity and inclusion are values that are important to us at Harrow. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community.