Hospitality Assistant

Northcare Scotland; Glasgow; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Paid induction

Pension scheme

Wellbeing programme

Staff parking

Free staff meals

Staff discounts app

Job summary

Northcare Scotland's Clarkston House Care Home in Glasgow is seeking a friendly Hospitality Assistant to support residents and visitors. You will serve meals, assist with dining room setup, and help keep kitchens and servery areas clean, while upholding high standards of hygiene and compassion.

The role is full‑time, based on a 7am–7pm rota (4 days one week, 3 days the next) with £13.45 per hour and 28 days of annual leave pro rata.

Qualifications

• Previous experience in hospitality, customer service, or catering is essential.
• A caring, friendly, and approachable personality.
• Good communication and teamwork skills.
• Reliable, organised, and able to work independently.
• Commitment to providing excellent service and supporting residents' wellbeing.

Responsibilities

• Serve meals, snacks, and refreshments to residents in a courteous and professional manner.
• Assist with dining room preparation, table setting, and clearing away after meals.
• Support the housekeeping team in maintaining clean and tidy servery kitchen and communal areas.
• Manage waste and keep waste bins clean and tidy.
• Organise Tableware and cutlery.
• Manage food supplies and stock in kitchen.
• Follow required resident diet requirements, keeping paperwork and logs up to date.
• Ensure high standards of cleanliness, hygiene, and infection control are maintained.
• Engage positively with residents, promoting dignity, choice, and independence.
• Work closely with care, kitchen, and housekeeping teams to provide an excellent resident experience.

Skills

Hospitality experience

Customer service

Catering

Reliable

Job description

Please note, Northcare Scotland is current unable to offer sponoship to overseas workers.

Hospitality Assistant
Location: Clarkston House Care Home, G76 8AJ
Hours: Full Time Hours - 7am to 7pm (4 days one week, 3 days the next)
Salary: £13.45 per hour, 28 days annual leave (pro rata to hours worked)

We are seeking a friendly and enthusiastic Hospitality Assistant to join our dedicated care home team. This role is ideal for someone who enjoys working with people and takes pride in providing excellent service to help create a warm, welcoming, and comfortable environment for our residents and visitors.

Key Responsibilities

• Serve meals, snacks, and refreshments to residents in a courteous and professional manner.
• Assist with dining room preparation, table setting, and clearing away after meals.
• Support the housekeeping team in maintaining clean and tidy servery kitchen and communal areas.
• Manage waste and keep waste bins clean and tidy
• Organise Tableware and cutlery
• Manage food supplies and stock in kitchen
• Follow required resident diet requirements, keeping paperwork and logs up to date
• Ensure high standards of cleanliness, hygiene, and infection control are maintained.
• Engage positively with residents, promoting dignity, choice, and independence.
• Work closely with care, kitchen, and housekeeping teams to provide an excellent resident experience.

What We're Looking For

• Previous experience in hospitality, customer service, or catering is essential, ideally in a hotel or restaurant setting.
• A caring, friendly, and approachable personality.
• Good communication and teamwork skills.
• Reliable, organised, and able to work independently.
• Commitment to providing excellent service and supporting residents' wellbeing.

What We Offer

• Competitive Rates of Pay
• Paid Training and extensive Induction Programme
• Ongoing Learning and development opportunities
• Supportive Management Team
• Pension Scheme Options
• Sector leading staff wellbeing programme
• Access to Staff Benefits App with retail discounts, 24 hour support line and GP appointments
• Refer a Friend Scheme with rewards
• Free on site parking
• Complimentary Staff Meals on shift