Hospitality Assistant

Aramark; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

PerkBox discounts

Free meals on shift

Life assurance

Pension contributions

Generous holiday entitlement

Apprenticeships

Job summary

Aramark UK are recruiting two Hospitality Assistants to join the team at University of Westminster, NW1 5LS. We offer permanent roles with Monday to Friday shifts, occasional weekends, and variable hours.

Benefits include free meals on shift, full training, PerkBox discounts, life assurance, pension contributions, generous holiday entitlement, and strong internal promotion opportunities. Join a talented team and enjoy apprenticeship options to continue your learning journey.

Qualifications

• Customer service-oriented with guest focus.
• Clear communication with guests and staff.
• Able to multitask in a fast-paced venue.
• Detail-oriented with food presentation.

Responsibilities

• Prepare and serve food, snacks, and beverages to customers in a professional and friendly manner.
• Provide excellent customer service by responding promptly to guest requests and enquiries.
• Maintain cleanliness and hygiene standards across hospitality areas, kitchens, and function rooms.
• Set up meeting and event rooms with refreshments, catering items, and required equipment.
• Clear tables and collect used crockery, glassware, and service items after use.
• Wash, clean, and return crockery, cutlery, and serving equipment to designated areas.
• Monitor and replenish stock levels of food, beverages, and hospitality supplies.
• Support the smooth day-to-day operation of hospitality services while ensuring a welcoming environment for guests.

Skills

Customer service

Communication

Teamwork

Multitasking

Adaptability

Problem solving

Time management

Attention to detail

Job description

AramarkUKare currently recruitingtwoHospitalityAssistantsto jointheteam workingatUniversity of Westminster, NW1 5LS.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. All roles are subject to safer recruitment checks, including referencesand anenhanced DBSin line with Keeping Children Safe in Education (KCSIE).

What's in it for you:

• Permanentroles
• Monday to Friday with occasional weekend work
• Variable hours
• Free meals on shift
• Full training provided
• You will have access toPerkBox- which includes 100's ofdiscounts, including savings on your weekly supermarket shopand weekend treats.
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
• You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within.
• As we are passionate about developing our people from within, great training is provided.We also offer apprenticeship schemes, so that your learning journey can continue.

Job Responsibilities

• Prepareand serve food, snacks, and beverages to customers in a professional and friendly manner.
• Provide excellent customer service by responding promptly to guest requests and enquiries.
• Maintain cleanliness and hygiene standards across hospitality areas, kitchens, and function rooms.
• Set up meeting and event rooms with refreshments, catering items, and required equipment.
• Clear tables and collect used crockery, glassware, and service items after use.
• Wash, clean, and return crockery, cutlery, and serving equipment todesignatedareas.
• Monitor and replenish stock levels of food, beverages, and hospitality supplies.
• Support the smooth day-to-day operation of hospitality services while ensuring a welcoming environment for guests.

Key Requirements:

• Customer service:A friendly and personable demeanour with the ability to handle complaints and go the extra mile to ensure guest satisfaction.
• Communication:The ability to talk and listen clearly to both guests and colleagues.
• Teamwork:Working well with others in a collaborative environment, whether with front-of-house or kitchen staff.
• Multitasking:Managing and quickly switching between multiple tasks in a fast-paced environment.
• Adaptability:Being flexible and able to handle changing work schedules and unexpected demands.
• Problem-solving:Thinking on your feet to solve issues quickly and effectively.
• Time management:Prioritizing tasks and working efficiently under pressure to meet deadlines.
• Attention to detail:Meticulously paying attention tosmall details, such as the presentation of food or remembering guest preferences.

About Aramark

If you are applying for this role and you already work for Aramark, you must notify your line manager beforesubmittingyour application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If yourequireany accommodations or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.