Hospitality Assistant

Redefined Ltd; Bracknell; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the UK is seeking a Hospitality Assistant to provide exceptional catering service in their Partner dining room. The role involves food preparation, stock management, and ensuring hygiene standards. Ideal candidates will have a Basic Food Hygiene Certificate and previous catering experience. Join a team that values innovation and customer service, while enjoying flexible working arrangements.

Qualifications

• Experience working in a forward-thinking, customer-facing environment.

Responsibilities

• Provide positive Partner interactions with a friendly attitude.
• Ensure stock is stored appropriately and replenished as needed.
• Maintain personal hygiene standards.

Skills

Food Hygiene

Customer Service

Education

Basic Food Hygiene Certificate

Job description

About the role

As a Hospitality Assistant, you'll work in our Partner (employee) dining room providing food to our Partners. You'll take pride in your food preparation and presentation standards, ensuring the best possible catering experience.

You'll also support other catering-related tasks, including stock replenishment, storage of deliveries, food preparation, and pot washing.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

Key Responsibilities

Working in a catering operation is fast-paced. Daily responsibilities will include:

1. Working as part of a team to ensure a smooth catering service.
2. Providing positive Partner interactions with a friendly and welcoming attitude.
3. Following procedures and instructions in accordance with the 'Health and Safety at Work Act' and 'Food Safety Act'.
4. Ensuring stock is stored appropriately and replenished as needed.
5. Reducing food wastage by careful rotation of food stock.
6. Acting promptly and using your initiative to resolve issues that arise.
7. Maintaining personal hygiene standards.
8. Providing prompt service when working on a cashless till.
9. Maintaining vending machines, including cleaning and re-stocking.

Essential Skills and Experience

• Basic Food Hygiene Certificate.
• Previous catering experience.
• Experience working in a forward-thinking, customer-facing environment.

Desirable Skills and Experience

• Food Safety Level 2 & 3.
• Additional Basic Food Hygiene Certificate.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. As we look to the future, there’s never been a more exciting time to join us.

We focus on being brilliant at retail, continuously innovating and diversifying, and offering competitive prices, quality, and service. As Partners, we share ownership and responsibility, contributing to our collective success and creating an environment where everyone can thrive and be themselves.

Important Points to Note

Some roles may require pre-employment vetting, including DBS checks. If applicable, you'll be informed during the recruitment process. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required.

We recommend applying promptly, as vacancies may close early if we receive many applications.

We support flexible working arrangements to promote a good work-life balance, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.