Hospitality Assistant

Chartwells; Bedford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Hospitality Assistant to join their vibrant team. In this role, you'll be the face of the business, delivering exceptional customer service and ensuring guests leave delighted. With variable shifts and a commitment to personal growth, this position offers a unique opportunity to thrive in a fast-paced environment. You'll be part of a company that values individuality and recognizes hard work, providing you with competitive pay and great perks. If you're passionate about hospitality and eager to make a difference, this role is perfect for you.

Benefits

Competitive Pay

Learning and Development Opportunities

Recognition Programs

Qualifications

• Passion for delivering outstanding service and great communication skills.
• Ability to work under pressure and take initiative.

Responsibilities

• Greeting guests and ensuring they have a delightful experience.
• Serving customers with a personalized and seamless experience.
• Complying with Food Handling & Hygiene standards.

Skills

Customer Service

Communication Skills

Teamwork

Initiative

Ability to Work Under Pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: Variable shifts.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

1. Greeting and looking after our guests so they go home delighted.
2. Serving customers, ensuring they receive an easy and seamless personalised experience.
3. Being knowledgeable about the menu and making recommendations to our guests.
4. Representing Compass Group UK&I and maintaining a positive brand image.
5. Complying with Food Handling & Hygiene standards.
6. Complying with Health & Safety regulations.

Our ideal Hospitality Assistant will:

1. Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
2. Take initiative and make decisions that are right for our customers.
3. Be an excellent team player with great communication skills.
4. Have a desire to succeed in your role.
5. Possess the ability to work under pressure.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!