Hospitality and Protocol Coordinator (6-months FTC)

Kick It Out; Wembley, London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Hospitality & Protocol Coordinator for a 6-month contract. This role involves providing vital operational support for FA events, ensuring high standards are met. The successful candidate will manage logistics, coordinate guest experiences, and assist during major tournaments. With a commitment to employee well-being, the organization offers unique benefits, including access to event tickets and nutritious meals. This is a fantastic opportunity to work in a dynamic environment at the iconic Wembley Stadium, contributing to the success of English football.

Benefits

Access to event day tickets at Wembley Stadium

Free nutritious lunches

Free private medical cover

Contributory pension scheme

Additional leave days

Hybrid working model

Qualifications

• Experience in administration and coordination is essential.
• Proficiency in Microsoft Office is required.

Responsibilities

• Provide operational support for FA events and coordinate logistics.
• Manage guest lists, invitations, and oversee event preparations.

Skills

Administration and coordination experience

Proficient in Microsoft Office

Experience working in hospitality

Professional and discreet

Tools

Proactis

Job description

Hospitality and Protocol Coordinator (6-months FTC)

The FA are excited to be searching for a Hospitality & Protocol Coordinator to join the team on a 6-month contract. You will support The FA hospitality and protocol team in an effective operational delivery for all FA events and provide administrative and operational support.

What will you be doing?

• Provide administrative and operational support for all FA events, ensuring areas achieve the required standard as and when required.
• Issue invitations, maintain guest lists and coordinate event day operation, including ticketing, staffing and parking.
• Order gifts and event day collateral, monitor and maintain inventory.
• Oversee the preparation of all event day materials, including close liaison with the FA Events team to manage.
• Lead planning for U21 fixtures on the road.
• Provide on-the-ground support to the FA Hospitality & Protocol Manager during major tournaments (i.e. when England Men's or Women's teams compete at a EURO or World Cup) when delivering FA Board visits to the host country. This includes, but is not limited to, organising air travel, ground transportation, ticketing, accommodation, accreditation, and hosting formal receptions.
• Lead planning for FA partner hospitality for FA games played at Wembley and on the road.
• Raise invoice requests and purchase orders, as well as liaise with suppliers and contractors regarding invoicing.
• Arrange meetings and take minutes/notes when appropriate for all FA hospitality meetings and distribute accordingly.
• Undertake administrative duties as directed by the manager or nominee.
• To assist with any ad-hoc projects when necessary.
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

• Administration and coordination experience.
• Proficient in Microsoft Office.
• Experience working in hospitality or a client-facing role.
• Professional and discreet.

Beneficial to have:

• Understanding of Proactis.
• Experience working in sports events.
• Experience working with VIP's

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
• A hybrid working model which offers greater flexibility.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

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