Demand Planner/Merchandiser - Drop ship and Ecommerce

MCI Concrete; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An award-winning company seeks a data-driven Demand Planner/Merchandiser to optimize dropship and ecommerce operations. This role involves managing retailer accounts, analyzing sales data, and collaborating with various teams to align supply with demand. The ideal candidate will have strong supplier-side experience, advanced Excel skills, and a deep understanding of ecommerce logistics. Enjoy a flexible hybrid working environment, supportive culture, and competitive benefits while working with globally recognized brands in a dynamic industry.

Benefits

Flexible working hours

22 days holiday plus bank holidays

Life assurance

Wellbeing health plan

Cycle to work scheme

Qualifications

• Strong experience in supplier-facing merchandising or demand planning role.
• Deep understanding of ecommerce platforms and dropship logistics.

Responsibilities

• Manage dropship and marketplace retailer operations with accuracy.
• Own the end-to-end demand planning process from forecasting to delivery.

Skills

Ecommerce Management

Data Analysis

Supplier Management

Demand Planning

Advanced Excel

Education

Bachelor's Degree in Business or related field

Tools

Business Central ERP

Excel

Job description

Demand Planner/Merchandiser - Drop ship and Ecommerce

Join to apply for the Demand Planner/Merchandiser - Drop ship and Ecommerce role at MCI Concrete

Demand Planner/Merchandiser - Drop ship and Ecommerce

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Join to apply for the Demand Planner/Merchandiser - Drop ship and Ecommerce role at MCI Concrete

Demand Planner / Merchandiser Ecommerce & Dropship Focus

Our client, an award-winning business that designs and delivers well-known branded textiles, bedding, home and lifestyle products across the UK, Europe, and the US.

Are you a data-driven merchandiser or demand planner with solid supplier-side experience and a deep understanding of ecommerce and dropship retail?

Were looking for someone who knows how to manage large retailer accounts, especially within dropship models (think Amazon Marketplace, Very, Studio, ASDA, etc.) and understands how to align supply with demand in a dynamic online retail environment.

What Youll Do

• Manage dropship and marketplace retailer operations with accuracy and confidence
• Own the end-to-end demand planning process from forecasting through to order delivery.
• Work closely with sales, product, and logistics teams to ensure inventory aligns with seasonal and promotional activities.
• Analyse product performance and sales data to inform stock decisions and reduce both overstock and stockouts.
• Input and manage monthly sales forecasts and customer stock reports.
• Place purchase orders with suppliers and proactively manage the critical path through to delivery.
• Troubleshoot production or shipping delays with suppliers to maintain on-time delivery targets.
• Use tools like Excel and Business Central ERP to maintain accurate data and reporting.
  
  

What Youll Need

• Strong experience in a supplier-facing merchandising or demand planning role.
• Deep understanding of ecommerce platforms, dropship logistics, and major online retailers (Amazon Marketplace experience is a huge plus).
• Confidence managing critical paths, placing POs, and navigating delays with suppliers.
• Strong communication skills for collaborating with internal teams and external partners.
• Advanced Excel skills and experience working with business systems (Business Central or similar).
  
  

Why Youll Love It

• Fantastic hours and flexible hybrid working office-based MonWed, remote ThursFri with a 3 pm finish on a Friday and the hours of 10-3 Monday to Wednesday in the office and the remainder at home!
• Supportive, collaborative culture that values creativity and innovation.
• Work with globally recognised brands in a growing, design-led business.
• 22 days holiday plus bank holidays plus additional days in between Christmas and new year
• Life assurance
• Wellbeing health plan
• Cycle to work scheme

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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