Hospital Receptionist - Make a Difference in Care

Cygnet Group; Wolverhampton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary: £28,050 per annum

Pension scheme

Employee referral scheme

Career progression opportunities

Expert supervision & support

Job summary

Cygnet Group is seeking a friendly receptionist for Cygnet Hospital Wolverhampton. This 40-hour-per-week role involves welcoming visitors, managing sign-ins, handling calls, and supporting general office duties in a busy mental health setting.

Applicants should have healthcare-facing experience, excellent communication, and be able to work shifts including weekends. DBS check is required.

Qualifications

• Experience as receptionist/administrator, preferably in healthcare.
• Organised, helpful and capable of multitasking.
• Computer literate with MS Office proficiency.
• Knowledge of telephone systems and professional phone manners.
• Polite, friendly and approachable with strong communication.
• GCSE Maths and English at a good level of numeracy and literacy.
• Diligent, accurate and able to maintain confidentiality.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify staff of arrivals.
• Ensure sign in/out and track patient movements.
• Answer and transfer calls and take messages.
• Sort and distribute post; assist with general office duties.
• Keep reception tidy and promote site safety and security.

Skills

Reception experience

Organised

Computer literacy

Telephone system knowledge

Communication skills

Interpersonal skills

Attention to detail

Education

GCSE Maths & English

Tools

Windows/Word/Excel/Outlook

Job description

Cygnet Group is seeking a friendly receptionist for Cygnet Hospital Wolverhampton. This 40-hour-per-week role involves welcoming visitors, managing sign-ins, handling calls, and supporting general office duties in a busy mental health setting.

Applicants should have healthcare-facing experience, excellent communication, and be able to work shifts including weekends. DBS check is required.