Hospital Front Desk Receptionist – Friendly & Professional

Uhleicester; Leicester; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is inviting applications for a Receptionist to join the Main Reception. You will be the first point of contact for patients and visitors, providing a friendly, responsive service and a professional, courteous presence at all times.

Key duties include handling telephone calls with a polite manner, signing in visitors, coordinating room bookings and deliveries, and supporting general office tasks.

Qualifications

• Proven administration and secretarial skills.
• Experience using Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to deal with contentious and sensitive issues.

Responsibilities

• Provide a welcoming reception to patients and visitors.
• Handle telephone calls with a polite manner and direct as required.
• Manage signing in and identification badges where required.
• Coordinate room bookings and meetings as needed.
• Assist with general office duties such as typing, filing, and post handling.

Skills

Verbal communication

Written communication

Telephone skills

Teamwork

Handling sensitive issues

Tools

Microsoft Office

Job description

University Hospitals of Leicester NHS Trust is inviting applications for a Receptionist to join the Main Reception. You will be the first point of contact for patients and visitors, providing a friendly, responsive service and a professional, courteous presence at all times.

Key duties include handling telephone calls with a polite manner, signing in visitors, coordinating room bookings and deliveries, and supporting general office tasks.