Hospital Discharge & Home Support Coordinator

Town & Country Housing Group; Pembury; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Contributory pension

Life assurance

30 days annual leave

Volunteer days

GP service and counselling

Job summary

Town & Country Housing Group is seeking a Health and Housing Coordinator to support safe hospital discharges and arrange suitable home-based solutions.

You will work with patients, families and partners to improve independence and outcomes, conducting visits and coordinating services across the locality. This hybrid role is based at Tunbridge Wells Hospital, Pembury, with 35 hours per week and a 15-month fixed term contract.

Qualifications

• Experience supporting vulnerable people in a professional or voluntary capacity.
• Compassionate and empathetic approach with ability to build trust quickly.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Knowledge of housing-related support, welfare benefits, community services, home adaptations or independent living solutions.
• Excellent communication and IT skills, including Microsoft Office.
• A full driving licence, access to a vehicle for work purposes and the ability to travel across the locality.
• Commitment to safeguarding, confidentiality and delivering excellent customer service.

Responsibilities

• Support patients, families and carers to achieve safe and timely discharge from hospital.
• Assess barriers preventing individuals from returning home and coordinate practical solutions.
• Conduct home visits before and after discharge to assess safety and suitability.
• Work closely with health professionals, local authorities and community organisations to access the right support.
• Help prevent hospital admissions by supporting individuals in the community and attending A&E pathways where required.
• Maintain accurate records, manage cases effectively and ensure safeguarding concerns are acted upon promptly.
• Promote independence, wellbeing and positive outcomes for customers and patients.

Skills

Empathy

Problem-solving

Communication skills

MS Office

Tools

MS Office

Job description

Town & Country Housing Group is seeking a Health and Housing Coordinator to support safe hospital discharges and arrange suitable home-based solutions.

You will work with patients, families and partners to improve independence and outcomes, conducting visits and coordinating services across the locality. This hybrid role is based at Tunbridge Wells Hospital, Pembury, with 35 hours per week and a 15-month fixed term contract.