Hospital Administrator - Stratton Community Hospital

The Methodist Church in Britain; Filton; On-site; GBP 9,000 - 18,000; Part time

Benefits offered by this job

Training on all electronic systems

Training and support for successful応募者

Job summary

Stratton Community Hospital, part of Cornwall Partnership NHS Foundation Trust, seeks a part-time receptionist/administrator for a six-month fixed-term role. You will be the first point of contact for patients and visitors and provide essential clerical support across departments.

The role requires flexibility to cover shifts, with training on electronic systems provided. Medical records experience is an advantage but not required.

Qualifications

• Basic numeracy and literacy skills.
• Experience with electronic and paper-based diary and appointment systems would be helpful.
• IT literacy including Word processing and data input.

Responsibilities

• Be the first point of contact for patients, visitors and the public at reception on a rotational basis.
• Provide full clerical support to hospital functions and clinical teams.
• Book in minor injury patients.
• Support outpatient and Minor Injuries Unit staff.
• Support the inpatient team with nursing and other healthcare professionals.
• Provide administrative support to X-ray, therapy services and external partners.

Skills

IT literacy

Microsoft Office

Telephone communication

Data entry

Education

NVQ Level 2

RSA 2

Job description

A six-month, part-time fixed-term post on annualised hours, supporting the administration team at Stratton Community Hospital for Cornwall Partnership NHS Foundation Trust. The role centres on front-of-house reception, where the postholder is the first contact for patients and visitors, and on clerical support across minor injuries, outpatients, inpatients and other services on a rotational basis. Flexibility to cover other administrator shifts is required, and training on electronic systems is provided. Medical records experience is an advantage, not a requirement.

What the job involves

• Be the first point of contact for patients, visitors and members of the public at reception, on a rotational basis
• Provide full clerical support to key hospital functions and clinical teams
• Book in minor injury patients
• Support out-patient and Minor Injuries Unit staff
• Support the inpatient team, working with nursing staff and other healthcare professionals
• Provide administrative support to X-ray, therapy services, clinical teams and external partner organisations
• Work flexibly across different departments and areas of the hospital
• Cover other hospital administrator shifts as required

What’s required

Qualifications

• Basic numeracy and literacy skills
• NVQ level 2, RSA 2 or equivalent experience

Experience

• Experience of working in an administrative setting
• Experience of managing electronic and paper-based diary and appointment systems

Skills & knowledge

• IT literacy, including Microsoft Office or similar applications
• Word processing and data inputting skills
• Ability to communicate clearly by telephone and face to face
• Ability to use initiative when dealing with queries

Nice to have

• Healthcare or NHS administrative experience
• Previous experience in a similar position
• Previous medical records experience
• Audio typing

What’s offered

• Training on all electronic systems
• Training and support for the successful applicant(s)