Hospital Admin & Records Support Specialist

The Methodist Church in Britain; Preston; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Opportunities for development

Job summary

The Methodist Church in Britain seeks an Administration Clerk to support the Domestic Services Management Team at Royal Preston Hospital. You will handle reception duties, answer calls, and manage records and audits in a busy healthcare environment.

Responsibilities include coordinating workforce administration, recruitment onboarding, and preparing communications while upholding information governance and confidentiality.

Qualifications

• Good general education with GCSE English and maths or equivalent.
• Knowledge or experience of administrative systems and processes.
• Experience dealing with enquiries by telephone, email or face to face.

Responsibilities

• Act as the first point of contact for Domestic Services staff at the departmental reception window.
• Answer telephone calls and emails, take messages, and direct or elevate enquiries.
• Maintain accurate electronic and paper records, databases and trackers.
• Support cleaning audits, compliance monitoring and National Standards of Healthcare Cleanliness records.
• Support workforce administration covering sickness absence, annual leave, rotas and training records.
• Support recruitment and onboarding documentation and probationary reviews.
• Prepare letters, reports, spreadsheets, meeting documents and departmental communications.
• Undertake general office duties including filing, scanning, photocopying and data entry.
• Liaise with staff, supervisors, managers and other hospital departments.
• Organise meetings, appointments and training sessions.
• Handle sensitive or confidential enquiries with discretion and comply with information governance.
• Prioritise workloads and resolve routine administrative enquiries using initiative

Skills

IT skills

Data entry

Customer service

Communication

Organisational skills

Discretion

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

The Methodist Church in Britain seeks an Administration Clerk to support the Domestic Services Management Team at Royal Preston Hospital. You will handle reception duties, answer calls, and manage records and audits in a busy healthcare environment.

Responsibilities include coordinating workforce administration, recruitment onboarding, and preparing communications while upholding information governance and confidentiality.