Hospice Rapid Access Service (HRAS) Care Coordinator

ST LUKE'S HOSPICE (BASILDON AND DISTRICT) LIMITED; Basildon; On-site; GBP 27,000 - 30,000; Full time

Job summary

St. Luke's Hospice is seeking a compassionate Care Coordinator in Basildon to manage patient care plans and coordinate with multidisciplinary teams.

You will monitor progress, update records, and support patients and families while ensuring regulatory compliance. The role requires strong organisation, communication, and teamwork skills within a charitable hospice setting.

Qualifications

• Experience in healthcare or care coordination is required.
• Strong organisational and multitasking abilities are essential.
• Excellent communication and interpersonal skills are needed.
• Proficiency with Word, Excel, and Outlook is expected.
• Ability to work independently and as part of a team is important.
• Knowledge of healthcare regulations is desirable.

Responsibilities

• Developing and managing comprehensive care plans for patients.
• Coordinating with healthcare professionals to ensure continuous patient care.
• Monitoring patient progress and adjusting care plans as necessary.
• Providing support and guidance to patients and families regarding healthcare needs.
• Maintaining accurate and up-to-date patient records.
• Organising and scheduling appointments, treatments, and follow-ups.
• Facilitating communication between patients, families, and healthcare teams.
• Ensuring compliance with healthcare regulations and standards.

Skills

Care coordination

Organisation

Communication

MS Office

Teamwork

Regulatory knowledge

Tools

Microsoft Office Suite

Job description

Hospice Rapid Access Service (HRAS) Care Coordinator

We are seeking a compassionate and organised individual to join our Hospice Rapid Access Service (HRAS) as a Care Coordinator. This role is vital in ensuring that our patients receive the highest quality of care by coordinating and managing their healthcare plans.

Location: Basildon Hospice

Salary: £27,000 - £30,100 depending on experienceHours of work: Full-Time 37.5 hours per weekContract: Permanent

Key Responsibilities for Care Coordinator

The primary duties of the Care Coordinator include:

• Developing and managing comprehensive care plans for patients.
• Coordinating with healthcare professionals to ensure continuous and consistent patient care.
• Monitoring patient progress and adjusting care plans as necessary.
• Providing support and guidance to patients and their families regarding healthcare needs and services.
• Maintaining accurate and up-to-date patient records.
• Organising and scheduling appointments, treatments, and follow-ups.
• Facilitating communication between patients, families, and healthcare teams.
• Ensuring compliance with all healthcare regulations and standards.

Qualifications and Experience Required

We are looking for candidates who demonstrate the following:

• Previous experience in a healthcare or care coordination role.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Ability to work both independently and as part of a team.
• Knowledge of healthcare regulations and best practices (desirable).

Belonging, Diversity, Equity & Inclusion

We are committed to creating an inclusive workplace that values diversity. Diverse perspectives and backgrounds contribute to a more innovative and effective team. We particularly welcome applications from LGBTQ+ and Black, Asian and Minority Ethnic candidates. Our policies ensure fair treatment of all applicants, including considering access requirements for individuals with disabilities.

Right to Work

We are unable to sponsor work permits or visas. All applicants must have the legal right to work in the UK.

Department: Hospice Community Services

Role: Care Coordinator

Locations: Basildon Hospice

About St. Luke's Hospice

We are a local charity providing compassionate care to people whose illnesses are nolonger curable. We promote dignity in dying and empower people to make thechoices they want, from the moment they are diagnosed.
Our care considers people’s medical, spiritual and emotional needs, includingsupport for loved ones and carers. Anyone living in Basildon and Thurrock can call onus 24 hours a day, seven days a week.
Working alongside other healthcare providers, our specialist services are available atthe hospice, out in the community or in a person’s place of residence. Together, we fulfilpeople’s choices at the end of their life.
We are a charity and the services we provide are free. We rely on voluntary incomefrom local people to deliver the care they deserve.