Living Well Assistant

St Peter & St James Charitable Trust; Lewes; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

27 days holiday

Enhanced maternity/adoption pay

20% discount in charity shops

Job summary

St Peter & St James Charitable Trust in Lewes is seeking a compassionate Living Well Assistant to support patients and carers at St Peter & St James Hospice. This part-time role is integral to our Supportive Care team, ensuring that all individuals feel welcomed and empowered.

You will facilitate group activities, liaise with healthcare professionals, and provide administrative support while working in a beautiful hospice environment dedicated to specialized palliative care. Come join us to make a meaningful impact!

Qualifications

• Experience as a Health Care Assistant or similar role.
• Willingness to work towards a Level 3 Health & Social Care qualification.
• Experience supporting people in a group setting.

Responsibilities

• Support patients and carers during activities.
• Liaise with the multi-disciplinary team for coordinated care.
• Provide administrative support including record-keeping.

Skills

Strong communication and interpersonal skills

Ability to work autonomously

Compassion and emotional resilience

Organisational, IT and time-management skills

Education

Health & Social Care qualification (Level 3)

Job description

The Vacancy

Do you have a passion for supporting people to live well and feel truly supported and heard? We are looking for a compassionate, proactive and motivated Living Well Assistant to join our Supportive Care team.

Position Details

• Location: St Peter & St James Hospice, BN8 4ED
• Contract Type: Permanent, part‑time
• Working Hours: 30 hours per week, worked over 4–5 days
• Closing Date: We will be shortlisting and interviewing as applications are received, so early applications are strongly encouraged.

About the Role

Our Living Well Centre offers a programme of activities and interventions designed to support patients and carers physically, emotionally, socially and spiritually. As a Living Well Assistant, you will play a central role in ensuring the Living Well Centre runs smoothly and that every person feels welcomed, supported and empowered.

What You’ll Be Doing

• Supporting patients and carers during group activities and individual interventions
• Liaising with the multi‑disciplinary team to ensure co‑ordinated, high‑quality care
• Working autonomously where appropriate to meet individual patient and carer needs
• Providing empathetic, clear communication and telephone support
• Engaging with our community to raise awareness of the Living Well Centre
• Conducting occasional home‑based assessments as needed
• Ensuring a warm, inclusive environment for everyone who attends
• Providing administrative support including clinical record‑keeping and referral processing
• Contributing to service development, projects and audits

What You’ll Bring

• Strong communication and interpersonal skills
• Ability to work both autonomously and as part of a multi‑disciplinary team
• Compassion, emotional resilience and a person‑centred approach
• A flexible, proactive and positive attitude
• Good organisational, IT and time‑management skills
• A full driving licence and access to a car for business use
• Willingness to work towards a Level 3 Health & Social Care qualification if not already held
• Experience as a Health Care Assistant, Therapy Assistant or similar
• Experience supporting people in a group setting

Experience in palliative care, community development or working with volunteers would be an advantage.

Why Join Us?

• Be part of a warm, supportive and values‑led team
• Make a meaningful impact on the lives of patients and carers
• Work in a beautiful hospice environment with a strong sense of community
• Contribute to a service that is evolving and expanding
• Enjoy opportunities for training, development and reflective practice
• Bring your ideas and enthusiasm to a collaborative, compassionate organisation

The Organisation

St Peter & St James Hospice is a leading provider of specialist palliative and end‑of‑life care for our Mid‑Sussex community.

People affected by life‑limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time.

Our services are free of charge and can be accessed at home, in a care setting, or at the Hospice in North Chailey.

We achieve our goals through the organisation’s talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce.

Benefits

• 27 days holiday
• Enhanced maternity/adoption pay
• Monthly occupational health clinics
• 20% discount in our charity shops

EEO Statement

Our people are our strength. We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age.

Please ensure you have your own means of transport as the hospice is not accessible by bus and is located on a main road without public footpath. Our precise location can be found at https://stpjhospice.org/contact-us/.

If you have any questions about this vacancy or require any reasonable adjustments throughout the recruitment process, please contact us at [e-mail].

Shortlisting and interview will occur as applications are received. Offers of employment are subject to satisfactory results from pre‑employment checks.

For an informal chat about the role, please contact Rachel Lohrey, Living Well Lead, by emailing [e-mail].