Hospice Patient Services Clerk — Compassionate Admin

Marie Curie; Glasgow; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

27 days annual leave + 10 holidays

Season ticket loan

Defined contribution pension

Bike loan schemes

Eyecare support

Marie Curie Blue Light Card

Benefit-Hub Discount Scheme

Life assurance

Job summary

Marie Curie Hospice Glasgow is looking for two Patient Services Clerks to join our Scotland Administration Team. You will provide clerical support across inpatient, outpatient and day therapy services, acting as a welcoming point of contact and ensuring smooth administrative operations.

The role requires flexibility, proactivity and excellent attention to detail in a busy healthcare environment. Experience with patients and families, and proficiency in Microsoft Office, are essential.

Qualifications

• Experience in administrative roles in a healthcare setting.
• Proficient in Microsoft Office and managing digital records.
• Excellent organisational skills with attention to detail.

Responsibilities

• Update patient information boards and manage admissions & bereavements with sensitivity.
• Coordinate stock control and place orders for clinical equipment and supplies.
• Ensure documentation and referrals after a patient’s death are completed promptly and compassionately.
• Maintain accurate patient records using EMIS and scan documentation.

Skills

Administrative experience

Microsoft Office

Organisational skills

Empathy with patients

Communication with patients

Tools

EMIS

Job description

Marie Curie Hospice Glasgow is looking for two Patient Services Clerks to join our Scotland Administration Team. You will provide clerical support across inpatient, outpatient and day therapy services, acting as a welcoming point of contact and ensuring smooth administrative operations.

The role requires flexibility, proactivity and excellent attention to detail in a busy healthcare environment. Experience with patients and families, and proficiency in Microsoft Office, are essential.