Hospice Neighbour Engagement Manager

St Peter's Hospice; Bristol; On-site; GBP 35,000; Full time

Job summary

A charitable healthcare organization in Bristol seeks a Hospice Neighbour Engagement Manager to lead a vital project providing support to patients. You will be responsible for developing the project, recruiting and training volunteers, and ensuring a compassionate, effective service. The role involves collaboration with healthcare professionals and community stakeholders. The position is full-time with a salary of £35,000 per annum.

Qualifications

• Proven experience in overseeing project results and driving improvement.
• Strong background in volunteer coordination and engagement.
• Knowledge of safeguarding practices.

Responsibilities

• Lead and develop a community-based support service.
• Recruit, train, and support volunteers.
• Assess patients' needs and facilitate volunteer matching.
• Collaborate with healthcare professionals and community stakeholders.
• Champion the Hospice Neighbours project.

Skills

Project management

Volunteer coordination

Community engagement

Excellent communication

Relationship-building skills

Job description

St Peter’s Hospice is seeking a passionate and dynamic Hospice Neighbour Engagement Manager to lead a community-based project that brings vital social and practical support to patients in their own homes.

This is a unique opportunity to make a real difference by building and nurturing a network of volunteers who provide companionship, reduce isolation, and help patients maintain independence and dignity.

You’ll be at the heart of developing and growing the Hospice Neighbours project, ensuring it meets the needs of patients, carers, and volunteers while championing our values of Excellence, Compassion, Respect, Passion, and Collaboration.

What You’ll Do

• Lead & Develop: Shape and deliver a safe, effective, and sustainable service aligned with hospice values.
• Volunteer Engagement: Recruit, train, and support volunteers, fostering a strong and motivated community.
• Patient & Carer Support: Assess needs, match patients with volunteers, and ensure sensitive communication.
• Partnership Building: Collaborate with healthcare professionals, referral partners, and community stakeholders.
• Safeguarding & Compliance: Ensure best practice in risk management, safeguarding, and data protection.
• Champion the Project: Act as an ambassador for St Peter’s Hospice, raising the profile of Hospice Neighbours.

About You

• Experienced in overseeing project results, tracking progress, and driving improvement to agreed KPIs.
• Experienced in project management, volunteer coordination, and community engagement.
• A strong communicator with excellent relationship-building skills.
• Compassionate, organised, and motivated to make a positive impact.
• Confident in leading, coaching, and inspiring others.
• Knowledge of safeguarding practices.

What we can offer you

• Full time, 37.5 hours, Monday - Friday.
• Permanent position.
• Salary of £35,000 per annum.

Interview Date: 16th January 2026

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!