Horticultural Machinery Centre Sales and Admin Assistant

Steam & Moorland Garden Centre; Pickering; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Steam & Moorland Garden Centre in Pickering is seeking a proactive Horticultural Machinery Centre Sales and Admin Assistant to support the Manager and team. This role blends customer service with administration in a busy retail environment.

You will need to be confident with people, detail-oriented, and capable of navigating computer systems. Full training will be provided on products and systems used in the shop.

Qualifications

• Experience in customer service and administration.
• Able to navigate computer systems; good MS Word and Excel knowledge.
• Well-organised, detail-oriented and adaptable.
• Willing to learn with full training provided.

Responsibilities

• Greet customers and direct them to the right person.
• Book in service and repair jobs; create invoices for completed work.
• Register goods on our Retail system.
• Help ensure the shop is fully stocked, clean and tidy.

Skills

Customer service

Administration

Attention to detail

MS Word

MS Excel

Retail system

Tools

Retail system

Job description

Horticultural Machinery Centre Sales and Admin Assistant

We are looking for an enthusiastic, capable and highly organised administration person to support our Manager and his team in our Lawnmower shop. The job will be varied and interesting for someone who enjoys a combination of Customer Service and administration.

You will need to be confident working with people and have strong attention to detail. No two days are quite the same so we’re looking for someone who is adaptable and enjoys getting things done.

Key Responsibilities include:

• Greeting Customers, assisting where possible and finding the right person to help.
• Booking in service and repair jobs; creating invoices for completed work
• Registering goods on our Retail system
• Helping to ensure the shop is fully stocked, clean and tidy.
• Registering machines for warranty and rebates.
• Ensuring paperwork is completed correctly and accurate records are kept.

The role would suit someone who enjoys helping both customers and colleagues in a retail environment. An ability to navigate around computer systems is essential and a good working knowledge of MS Word and Excel would be an advantage.

Full training will be provided on products and systems that we use in the shop. If you are a friendly and patient person who enjoys variety in their work then this is an ideal role for you